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Embark on a transformative journey with Jack.org, where you will play a pivotal role in reshaping youth mental health across Canada. Our mission is to empower young individuals with community, knowledge, and tools to champion mental well-being. We envision a world where youth experience mental well-being, not distress. We stand poised and empowered for this crucial task, fortified by dedicated donors, a robust financial reserve, visionary leadership, and a high-performing team eager to drive change.

Focused on addressing the prevalent issue of mental health distress among youth, particularly those systematically excluded from mental health dialogue and action, we adapt programming to cater to diverse youth demographics and communities across Canada. Our approach centres on upstream prevention of mental distress and the promotion of mental well-being.

Ready to play a vital role in supporting the team that shapes the future of youth mental health in Canada? Join us in ensuring our dedicated staff is well-supported, enabling them to deliver on our mission with excellence for the benefit of the youth we serve!

Position : Communications Generalist (12-Month Contract)

Reporting to: Director, Communications and Media

About You:

  • Demonstrated ability to craft clear, engaging, and mission-aligned content for a variety of platforms and audiences, including social media, ads, email, website, and reports
  • A collaborator who can build relationships with colleagues and stakeholders to ensure the seamless coordination of communication efforts
  • Passionate about youth mental health

Your Impact:

Reporting to the Director, Communications and Media, the Communications Generalist is a key member of the Communications team, responsible for developing compelling written copy, coordinating communication efforts, and providing essential support to ensure our mission and values are effectively communicated to Jack.org's stakeholders. This role requires strong organizational skills, a talent for crafting impactful writing, and a drive to support Jack.org's mission to build a better mental health future for young people.

Key Responsibilities

Copywriting (80%)

  • Craft clear, engaging, and mission-aligned content for a variety of platforms and audiences, including social media, ads, email, website, and reports.
  • Conduct interviews and research to support the creation of strong storytelling assets.
  • Develop and refine messaging that reflects our organizational voice and resonates with diverse audiences.
  • Collaborate with colleagues and stakeholders in other departments to develop educational, storytelling, and promotional content that highlights Jack.org's impact and contributions within the mental health space.
  • Ensure all written materials are consistent with our brand guidelines, accurately reflect our mission, and are optimized for their intended platform and audience.
  • Provide editing and proofreading support when needed.

Coordination & Organization (10%)

  • Coordinate the planning, execution, and evaluation of communication strategies, ensuring alignment with organizational goals and timelines.
  • Manage communication calendars, schedules, and workflows to ensure timely delivery of content and media materials.
  • Liaise with internal teams and external partners to ensure seamless coordination of communication efforts across communication platforms.

Support & Assistance (10%)

  • Provide support to team members in the execution of communication strategies, offering assistance with tasks such as briefing best practices, as well as drafting, editing, and supporting the distribution of content.
  • Assist in preparing materials for events and engagements, including briefing documents, speaking notes, and key messages.
  • Offer general communication support to staff and the youth network, ensuring they have the tools and resources needed to effectively communicate Jack.org's work.
  • Support the team in maintaining accurate records and reports on communication activities, helping to evaluate the success of campaigns and initiatives.

Desired Skills and Qualifications:

  • Organization Skills. Strong ability to manage multiple tasks, prioritize effectively, and ensure that all communication efforts are well-coordinated and timely.
  • Copywriting. Excellent writing and editing skills, with the ability to produce clear, compelling content that aligns with our mission and engages our audiences.
  • Mission-Driven. A deep commitment to our organization's values and goals, with a passion for contributing to social impact through effective communication.
  • Attention to Detail. A commitment to accuracy and consistency in all written materials, with a keen eye for detail.
  • Collaboration Skills. A team player who works well with others and is dedicated to supporting the broader communication efforts of the organization.
  • Communication. Strong oral and written communication skills, with the ability to articulate complex ideas clearly and effectively.
  • Time Management. Ability to manage deadlines and coordinate projects in a fast-paced environment.

Experience.

  • Experience in a communications or creative role, preferably with experience translating research into compelling copy and content.
  • Strong copywriting and editing experience, with a portfolio that demonstrates the ability to produce high-quality content.
  • Experience in a mission-driven organization or with freelance or agency work that aligns with social impact.
  • A degree in Communications, Marketing, Journalism, Public Relations, or a related field, or equivalent experience.

What's in it for you?

  • A full-time 12-month contract position starting at $50,000-$58,000 per annum
  • A competitive, comprehensive benefits package
  • Working for an organization that supports personal and professional development and that will invest in your growth
  • A flexible, trust-based culture: we offer uncapped sick days and flex hours
  • A fun, exciting environment filled with an amazing group of driven, talented people
  • In addition to vacation allowances, we offer a winter and summer office closure so that we can all recharge simultaneously
  • A chance to contribute to the growth of an aspirational, well-funded organization and make a significant impact on the mental health and well-being of young people across Canada

How to apply:

If you're the person we're looking for, apply with your cover letter and resume (PDF format preferred). We will be accepting applications on an ongoing basis, but we will consider them as they come in, so don't delay! We hope to have the successful candidate start by March 2025.

While the work involves supporting a network of youth in all provinces and territories, this position is at the Jack.org headquarters in downtown Toronto (hybrid work, across home and office).

At Jack.org, we strongly believe that having a diverse team with various skills and abilities will inspire creativity and drive innovation in our organization. We are committed to building a team representative of different backgrounds and perspectives, and we encourage applications from all candidates who represent the full diversity of communities across Canada.

Don't meet every single requirement? Studies have shown that equity-deserving communities, including women, people of colour, people from the LGBTQ2S+ communities, and people with diverse abilities are less likely to apply to jobs unless they meet every qualification. At Jack.org, we are dedicated to building a diverse, inclusive, authentic, and accountable workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply as you may be the ideal candidate we are looking for.

Reasonable accommodations are available on request for candidates taking part in all aspects of the hiring process. Accommodation requests can be made by contacting via Isarta.

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