COMPANY DESCRIPTION

About Us:

At Catch Vibe Voice, we're not your typical call center. We're a dynamic team of passionate individuals dedicated to infusing every interaction with energy, enthusiasm, and empathy. From handling customer inquiries to driving sales, we bring a fresh, vibey approach to every conversation.

JOB DESCRIPTION

Job Title: Communications Representative

Location: Hamilton, ON

Position Type: Full-time

Job Summary:

We are seeking a dynamic and driven Communications Representative to join our team. In this role, you will be responsible for managing internal and external communications to help build and maintain the company's brand, reputation, and relationships with key stakeholders. The ideal candidate will have excellent verbal and written communication skills, a creative approach to problem-solving, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Assist in creating content for the company's website and social media platforms.
• Handle media inquiries, prepare press kits, and coordinate interviews or press conferences.
• Coordinate and support internal communications to ensure consistent messaging across departments.
• Monitor and analyze media coverage, providing insights on public perception and trends.
• Assist in planning and executing marketing and communication campaigns.
• Ensure brand consistency across all communication channels and materials.
• Support customer relations efforts by responding to inquiries and ensuring effective communication with clients.
• Organize and manage events, webinars, or conferences as required.
• Collaborate with other departments to ensure alignment in messaging and communication efforts.

QUALIFICATIONS

• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Experience with social media platforms and content management systems.
• Ability to work collaboratively with team members and external partners.
• Creative thinker with problem-solving abilities and attention to detail.
• Knowledge of media relations and public relations best practices.

ADDITIONAL INFORMATION

Benefits:

• Competitive salary ($40,000 - $49,000 per year).
• Growth opportunities within the company.
• Comprehensive benefits package.
• Supportive and collaborative work environment.