{"id":58957,"date":"2018-09-20T11:22:30","date_gmt":"2018-09-20T15:22:30","guid":{"rendered":"https:\/\/isarta.com\/infos\/?p=58957"},"modified":"2018-09-20T14:25:35","modified_gmt":"2018-09-20T18:25:35","slug":"havas-montreal-repense-lexperience-client-du-nouveau-site-transactionnel-de-la-banque-nationale","status":"publish","type":"post","link":"https:\/\/isarta.com\/infos\/havas-montreal-repense-lexperience-client-du-nouveau-site-transactionnel-de-la-banque-nationale\/","title":{"rendered":"Havas Montr\u00e9al repense l\u2019exp\u00e9rience client du nouveau site transactionnel de la Banque Nationale"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"aligncenter wp-image-58958\" src=\"https:\/\/isarta.com\/infos\/wp-content\/uploads\/2018\/09\/Havas_BNC_Image1-300x253.png\" alt=\"\" width=\"646\" height=\"545\" srcset=\"https:\/\/isarta.com\/infos\/wp-content\/uploads\/2018\/09\/Havas_BNC_Image1-300x253.png 300w, https:\/\/isarta.com\/infos\/wp-content\/uploads\/2018\/09\/Havas_BNC_Image1-768x648.png 768w, https:\/\/isarta.com\/infos\/wp-content\/uploads\/2018\/09\/Havas_BNC_Image1-1024x864.png 1024w\" sizes=\"(max-width: 646px) 100vw, 646px\" \/><\/p>\n<p class=\"p3\"><span style=\"font-size: 12px; color: #999999;\"><span class=\"s2\">20 septembre 2018<\/span><span class=\"s1\">\u00a0<\/span><\/span><\/p>\n<p class=\"p3\"><span class=\"s1\" style=\"font-size: 20px;\"><span style=\"color: #000080;\">Havas Montr\u00e9al a collabor\u00e9 avec la Banque Nationale afin de red\u00e9finir l\u2019exp\u00e9rience client sur son nouveau site transactionnel pour particuliers<i>.<\/i> Cette d\u00e9marche s\u2019inscrit dans le virage num\u00e9rique entam\u00e9 par l\u2019institution financi\u00e8re ces derni\u00e8res ann\u00e9es.<\/span> <\/span><\/p>\n<blockquote>\n<p class=\"p3\"><span class=\"s1\" style=\"font-size: 16px;\">Le nouveau site transactionnel refl\u00e8te notre volont\u00e9 d\u2019offrir une exp\u00e9rience num\u00e9rique d\u2019avant-garde \u00e0 nos clients. Nous sommes heureux d\u2019avoir collabor\u00e9 avec Havas Montr\u00e9al afin d\u2019offrir un site centr\u00e9 sur les besoins des utilisateurs qui offre plusieurs outils pertinents pour faciliter leur vie au quotidien. L\u2019agence nous a propos\u00e9 une m\u00e9thodologie de travail efficace et une int\u00e9gration coh\u00e9rente des innovations technologiques \u00e0 m\u00eame nos produits\u00bb, a d\u00e9clar\u00e9 Vincent L\u00e9vesque, directeur principal, Exp\u00e9rience UX\/UI, \u00e0 la Banque Nationale.<\/span><\/p>\n<\/blockquote>\n<p class=\"p3\"><span class=\"s1\">Depuis pr\u00e8s deux ans, l\u2019\u00e9quipe de Havas Montr\u00e9al travaille en partenariat avec\u00a0la Banque Nationale du Canada afin d\u2019optimiser l\u2019exp\u00e9rience des clients dans leurs interactions avec l\u2019institution financi\u00e8re.<\/span><\/p>\n<blockquote>\n<p class=\"p3\"><span class=\"s1\"><span style=\"font-size: 16px;\">Notre relation d\u2019affaires est fond\u00e9e sur un processus collaboratif et un r\u00e9el d\u00e9sir d\u2019innover. C\u2019est tr\u00e8s stimulant d\u2019accompagner la Banque dans son \u00e9volution et de mettre notre savoir-faire num\u00e9rique au service de celle-ci\u00bb, affirme Annie Laberge, chef de groupe, Service-conseil, Havas Montr\u00e9al.<\/span> <\/span><\/p>\n<\/blockquote>\n<p class=\"p3\"><span class=\"s1\" style=\"color: #000080;\"><b>Cr\u00e9dits<\/b><\/span><\/p>\n<ul>\n<li class=\"p3\"><span class=\"s1\">Client: Banque Nationale du Canada<\/span><\/li>\n<li class=\"p3\"><span class=\"s1\">Agence\u00a0 Havas Montr\u00e9al<\/span><\/li>\n<li class=\"p3\"><span class=\"s1\">Tests utilisateurs: Tech3lab<\/span><\/li>\n<\/ul>\n<div class=\"likebtn_container\" style=\"clear:both;text-align:center;\"><!-- LikeBtn.com BEGIN --><span class=\"likebtn-wrapper\"  data-identifier=\"post_58957\"  data-site_id=\"5cc1ecd16fd08b776710d1e9\"  data-theme=\"drop\"  data-btn_size=\"100\"  data-icon_l=\"false\"  data-icon_d=\"false\"  data-icon_l_url=\"https:\/\/isarta.com\/infos\/wp-content\/uploads\/2019\/04\/happy.png#64794\"  data-icon_d_url=\"https:\/\/isarta.com\/infos\/wp-content\/uploads\/2019\/04\/sleep.png#64796\"  data-icon_size=\"58\"  data-icon_l_c=\"#771414\"  data-bg_c=\"#ffffff\"  data-bg_c_v=\"#ffffff\"  data-brdr_c=\"#ffffff\"  data-f_size=\"11\"  data-f_family=\"Tahoma\"  data-counter_fs=\"b\"  data-lang=\"fr\"  data-ef_voting=\"wobble\"  data-dislike_enabled=\"false\"  data-counter_type=\"percent\"  data-counter_show=\"false\"  data-tooltip_enabled=\"false\"  data-tooltip_like_show_always=\"true\"  data-white_label=\"true\"  data-i18n_like=\"Aimer \/ Partager\"  data-i18n_dislike=\"Pas aim\u00e9\"  data-style=\"\"  data-unlike_allowed=\"\"  data-show_copyright=\"\"  data-item_url=\"https:\/\/isarta.com\/infos\/havas-montreal-repense-lexperience-client-du-nouveau-site-transactionnel-de-la-banque-nationale\/\"  data-item_title=\"Havas Montr\u00e9al repense l\u2019exp\u00e9rience client du nouveau site transactionnel de la Banque Nationale\"  data-item_image=\"https:\/\/isarta.com\/infos\/wp-content\/uploads\/2018\/09\/Havas_BNC_Image1-1024x864.png\"  data-item_date=\"2018-09-20T11:22:30-04:00\"  data-engine=\"WordPress\"  data-plugin_v=\"2.6.54\"  data-prx=\"https:\/\/isarta.com\/infos\/wp-admin\/admin-ajax.php?action=likebtn_prx\"  data-event_handler=\"likebtn_eh\" ><\/span><!-- LikeBtn.com END --><\/p>\n<hr size=\"3\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Havas Montr\u00e9al a collabor\u00e9 avec la Banque Nationale afin de red\u00e9finir l\u2019exp\u00e9rience client sur son nouveau site transactionnel pour particuliers. Cette d\u00e9marche s\u2019inscrit dans le virage num\u00e9rique entam\u00e9 par l\u2019institution financi\u00e8re ces derni\u00e8res ann\u00e9es.<\/p>\n<div class=\"likebtn_container\" style=\"clear:both;text-align:center;\"><!-- LikeBtn.com BEGIN --><span class=\"likebtn-wrapper\"  data-identifier=\"post_58957\"  data-site_id=\"5cc1ecd16fd08b776710d1e9\"  data-theme=\"drop\"  data-btn_size=\"100\"  data-icon_l=\"false\"  data-icon_d=\"false\"  data-icon_l_url=\"https:\/\/isarta.com\/infos\/wp-content\/uploads\/2019\/04\/happy.png#64794\"  data-icon_d_url=\"https:\/\/isarta.com\/infos\/wp-content\/uploads\/2019\/04\/sleep.png#64796\"  data-icon_size=\"58\"  data-icon_l_c=\"#771414\"  data-bg_c=\"#ffffff\"  data-bg_c_v=\"#ffffff\"  data-brdr_c=\"#ffffff\"  data-f_size=\"11\"  data-f_family=\"Tahoma\"  data-counter_fs=\"b\"  data-lang=\"fr\"  data-ef_voting=\"wobble\"  data-dislike_enabled=\"false\"  data-counter_type=\"percent\"  data-counter_show=\"false\"  data-tooltip_enabled=\"false\"  data-tooltip_like_show_always=\"true\"  data-white_label=\"true\"  data-i18n_like=\"Aimer \/ Partager\"  data-i18n_dislike=\"Pas aim\u00e9\"  data-style=\"\"  data-unlike_allowed=\"\"  data-show_copyright=\"\"  data-item_url=\"https:\/\/isarta.com\/infos\/havas-montreal-repense-lexperience-client-du-nouveau-site-transactionnel-de-la-banque-nationale\/\"  data-item_title=\"Havas Montr\u00e9al repense l\u2019exp\u00e9rience client du nouveau site transactionnel de la Banque Nationale\"  data-item_image=\"https:\/\/isarta.com\/infos\/wp-content\/uploads\/2018\/09\/Havas_BNC_Image1-1024x864.png\"  data-item_date=\"2018-09-20T11:22:30-04:00\"  data-engine=\"WordPress\"  data-plugin_v=\"2.6.54\"  data-prx=\"https:\/\/isarta.com\/infos\/wp-admin\/admin-ajax.php?action=likebtn_prx\"  data-event_handler=\"likebtn_eh\" ><\/span><!-- LikeBtn.com END --><hr size=\"3\"><\/div>","protected":false},"author":1,"featured_media":58958,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[195],"tags":[252,310],"_links":{"self":[{"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/posts\/58957"}],"collection":[{"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/comments?post=58957"}],"version-history":[{"count":1,"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/posts\/58957\/revisions"}],"predecessor-version":[{"id":58959,"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/posts\/58957\/revisions\/58959"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/media\/58958"}],"wp:attachment":[{"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/media?parent=58957"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/categories?post=58957"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/isarta.com\/infos\/wp-json\/wp\/v2\/tags?post=58957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}