Job Title: Inside Sales Coordinator

Brand/Division: Shiseido Canada

Department : Shiseido

Hiring Manager: Vice President, Sales & Marketing, Skincare

Supervisor: Director, National Sales Field

Job Summary:

The Inside Sales Coordinator will provide operational execution of programs, product training, communication and sales support for assigned retail accounts and brand representation. Develop strong relationships with the retail management and staff to achieve sales targets for assigned brands. Key responsibilities include execution of marketing programs, sales strategies, and events to achieve retail and net sales plans. Implement education strategies for product knowledge and selling techniques.

Primary Duties & Responsibilities :

Account Service, Inside Sales

• As their key contact, provide exceptional service to assigned store accounts
• Analyze house accounts sales performance and identify key category opportunities
• Identify Shopper's Drug Mart Beauty Boutique House accounts with Tier Strategy growth potential
• Work with store management teams to execute national returns
• Provide and process Return Authorizations for individual House Account store requests
• Conduct online seasonal marketing presentations to Shoppers Drug Mart Beauty Boutique and Open-sell house accounts
• Communicate seasonal programs and execution to Open Sell and Beauty Boutique House accounts
• Collaborate on planogram update communications to open sell and House Account Beauty Boutique doors
• Track and process tester order requests for House Accounts
• Provide House Accounts with Shiseido and Shiseido Fragrance learning App information
• Send out gratis earned from Learning App completion
• Key liaison for stores that are not physically serviced in the local market
• Project assignments as required

Upholding the Shiseido Corporate and Brand Values

• Representing the brand image by upholding the corporate brand values and standards in corporate and public settings
• Communicating the Shiseido corporate culture and upholding the Trust 8 Principles
• An individual that is proactive and creative with problem-solving attributes to evolve with market conditions

Qualifications & Competencies :

• College Diploma in Business related disciplines
• Strong analytical and negotiating abilities
• Excellent organizational skills
• Must be detail oriented and ability to multi-task
• Up to 2 years' retail sales experience ideally in the cosmetic industry
• Excellent computer skills including Microsoft Outlook, Excel, Word, and PowerPoint

Trust 8 Competencies

Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

• Think Big: Adapt a big-picture perspective. Deliver new values through creativity.
• Take Risks: Embrace Risk, Practice "Trial and Error and Trial".
• Hands On: Consider Front-line realities when making decisions. Take the lead from end to end
• Collaborate: Leverage the diverse capabilities of colleagues.
• Be Open: Create an environment that encourages everyone to speak up.
• Act with Integrity: Be sincere and humble at all times.
• Be Accountable: Commit to the goal. Take accountability for the execution.
• Applaud Success: Create a culture that celebrates success.

We value the diversity of the people we hire and serve. Shiseido Canada is an equal opportunity employer. If you require accommodation during the recruitment process, please advise, so that suitable accommodation can be made. We can be reached.