Position Title: Membership & Marketing Coordinator

Reports To: Executive Director

Employment Type: Full-time (30-35 hours/week) in person.

Wage: $25-27/hour, dependent on experience and education

Position Overview:

The Bonnyville and District Chamber of Commerce is seeking an enthusiastic and driven Membership & Marketing Coordinator. This role supports the day-to-day operations of the Chamber while focusing on strengthening member engagement, delivering marketing and communication initiatives, supporting Chamber events, and promoting/ managing the Chamber Perks App. The ideal candidate is organized, community-minded, and confident communicating with members, partners, and the public.

Key Responsibilities

Front Office & Administration

• Welcome and assist visitors; respond to phone and email inquiries and follow up professionally
• Complete clerical tasks (mail, filing, scanning, office organization/tidying)
• Coordinate office supplies and assist with basic facility tasks/repairs as directed
• Process payments for memberships and event registrations (cash/cheque/debit/credit) and forward details as required

Membership Management

• Serve as the main point of contact for membership inquiries and membership sales
• Support new member onboarding and maintain member profiles in the membership system
• Manage renewal tracking and follow-up, including calls and recognition processes
• Conduct annual member profile check-in calls to keep information up to date and understand member needs

Chamber Plan App Support

• Promote, sell, and support the Chamber Plan App
• Help members adopt and use the app effectively
• Track app sales/usage and provide updates/analytics to the Executive Director

Events & Programs

• Assist with planning and delivery of Chamber events, including registrations, ticketing, payments, and participant engagement
• Support event logistics and on-site needs as required
• Availability for some evenings/weekends is required based on event schedules

Communications

• Support communication between members, partners, and the Chamber via phone, email, and social channels
• Oversee weekly newsletter production (organize submissions, confirm accuracy, maintain distribution list, ensure strong presentation/visual appeal)
• Support invoicing for membership and event fees as required

Board & Project Support

• Attend monthly board meetings
• Support meeting logistics (agendas/invitations, materials, equipment setup)
• Record minutes and assist with meeting documentation
• Contribute to special projects and provide progress updates to the Executive Director

Social Media, Website & Reporting

• Maintain engaging social media and website content and respond to online inquiries
• Track website/social performance and provide reports and recommendations
• Collect and report on key metrics related to membership, events, volunteers, and marketing effectiveness

Qualifications:

• 2 years of related experience is preferred. Post-secondary education in Marketing, Communications, Business Administration, or a related field is an asset.
• Demonstrated experience in community engagement, marketing, or business development.
• Strong business acumen and ability to build and maintain professional relationships.
• Proficiency with social media platforms, digital marketing tools, and ability to learn new software.
• Excellent written and verbal communication skills. Comfortable with direct sales.
• Ability to work both independently and as part of a team.

What do we offer?

• A supportive and collaborative team environment
• Flexible work hours (where applicable)
• A chance to make a meaningful impact in the local community
• Participation in Chamber events and networking opportunities
• A dynamic workplace where your ideas are valued
• 2 weeks paid vacation
• Benefits after 3 months, with 50% paid by us.
• Bonus potential for additional revenue generating opportunities and new memberships.

Why Join Us?

The Bonnyville and District Chamber of Commerce is dedicated to supporting local businesses and fostering a vibrant business community. Join our team to make a meaningful impact in Bonnyville and gain valuable experience in a dynamic, supportive environment.

Deadline to apply: February 27th or until suitable candidate is found

Apply with cover letter via Isarta