About the job

About Telpay

Telpay helps Canadian businesses move money with confidence. For over 35 years, we've supported payroll, vendor payments, and collections with secure, reliable payment solutions. As we continue to evolve our platform and growth strategy, pipeline performance and digital execution are critical to how we scale.

Responsibilities:

Expansion Sales Execution

• Execute outbound expansion sales campaigns targeting an existing database of customers and billers
• Engage with prospects to understand their needs and identify opportunities to introduce the Online product
• Position the Online product as additive value rather than a replacement for existing solutions
• Conduct product demonstrations and respond to product- and service-related questions

Pipeline & CRM Management

• Qualify opportunities and manage expansion pipeline activity
• Maintain accurate and timely records of client interactions, opportunities, and outcomes in CRM
• Follow defined expansion sales workflows, scripts, and playbooks

Sales Support & Collaboration

• Support Sales leadership with operational and administrative sales activities
• Collaborate with Marketing, Onboarding, and Customer teams to ensure a smooth and positive client experience
• Participate in coaching, training, and feedback sessions to improve sales effectiveness

Performance & Continuous Improvement

• Consistently execute outbound activity aligned to targets and expectations
• Contribute ideas and feedback to improve expansion sales messaging, process, and playbooks
• Operate as part of a team-oriented, performance-driven sales environment

Education & Experience

• Post-secondary education in business, sales, marketing, or a related field, or equivalent practical experience
• 1-2 years experience in sales, customer service, or a related client-facing role
• Experience with outbound outreach or sales conversations is an asset
• Familiarity with CRM systems is an asset

Core Competencies

• Strong written and verbal communication skills
• Comfortable speaking with clients and presenting solutions
• Strong organization, follow-up, and attention to detail
• Basic negotiation and persuasion skills
• Problem-solving mindset with a customer-focused approach
• Ability to work collaboratively in a team environment

Work Schedule

• 37.5 hour workweek, Monday to Friday
• Office days: Tuesday to Thursday
• Home office: Mondays and Fridays

Travel Requirements

• May be required to do some travel for tradeshows

Telpay Offers:

• Competitive compensation
• Health and wellness benefits
• 3 week vacation per year
• Paid holidays

For more information on this opportunity, please reach out to the Telpay Sales Manager, Leonardo Deornelas, via Isarta.