REPORTS TO: Supervisor of Operations Administration

LOCATION: Initial Placement - Burford Administration Office

Minimum Qualifications :

• Post secondary school education in Administration or a related field, or equivalent combination of education and experience
• 1 - 2 years of administrative support experience
• Proficiency with MS Office, Adobe Acrobat, Smartsheet and ability to learn other software
• Strong attention to detail with expertise in timely and accurate data entry, records management, and providing high-quality customer service.
• Demonstrated excellent verbal and written communication skills
• Ability to work in a fast-paced, highly regulated team environment
• Ability to maintain professionalism while under pressure and meeting deadlines
• Demonstrated tact and diplomacy skills and the ability to handle confidential matters with discretion
• Ability to identify issues, problem solve, and escalate appropriately
• Proven initiative, strong work ethic and ability to maintain positive working relationships
• Ability to travel between County offices and facilities as required

Assets:

• GIS knowledge, ticket/work order software experience such as MESH
• Familiarity with engineered drawings and experience with records retention practices
• Strong customer service and de-escalation skills

Duties:

• Provide administrative support to the Operations Department, including Roads, Environmental Services, Engineering and Infrastructure, Infrastructure and Asset Management, and Fleet.
• Act as a liaison between the County of Brant, residents, and third?party contractors to ensure strong customer service, accurate records, and provide administrative support.
• Support administrative tasks including updating and circulating attendance records, contact lists, on?call schedules, expense submittal, electronic filing, and data entry.
• Respond to and track public inquiries and complaints while delivering professional customer service.
• Create service requests to address road-related concerns.
• Process and coordinate Road Closure Notices (scheduled and emergency), Municipal 511 Posts, Service Disruption Notices, and Adopt-A-Road Program.
• Process Public Works, Municipal Consent and Oversize/Overweight Permits.
• Perform records and document management to ensure regulatory compliance.
• Attend on?site meetings and prepare agendas, correspondence, and minutes.
• Draft, review, print, and distribute notices and letters.
• Provide back?up support to other Operations Administration staff as needed.
• Perform other duties as assigned.

Annual Salary Range: $61,971 - $72,491 (Job Grade 3) 35 hours per week

The application deadline is 9:00 a.m. on May 4, 2026

Date of Posting: April 22, 2026

The County of Brant is committed to accessible recruitment practices. Accessibility accommodations are available for all stages of the recruitment process. If contacted for an employment opportunity, please advise the County if you require accommodation.

We thank all applicants and advise that only candidates to be interviewed will be contacted. Personal information submitted is collected under the Municipal Freedom of Information and Protection of Privacy Act.