Location: Downtown Vancouver (in-office)

Company: Faronics Corporation

About Faronics:

Faronics helps IT teams simplify device management and maximize the value of their technology investments. Headquartered in Vancouver, British Columbia, Faronics serves over 30,000 organizations worldwide, managing more than 10 million licenses across 150+ countries.

Our portfolio industry-leading solutions such as Deep Freeze (Reboot-to-Restore), Insight (Classroom Management), Deploy (Cloud RMM), Mobile Device Management (MDM), and Anti-Virus.

Role Overview:

We are looking for an experienced Account Manager to join our sales team in our downtown Vancouver office. This is an in-office, inside sales role focused on managing assigned accounts, closing new business, and expanding customer relationships within defined verticals.

You will own the full sales cycle-from discovery through close-by understanding customer challenges and positioning the best-fit solutions from the Faronics portfolio. Success in this role requires strong pipeline discipline, accurate forecasting, and consistent quota performance.

Location:

This role is based out of our downtown Vancouver headquarters, located in the heart of the city-steps from Granville, Vancouver City Centre, and Waterfront SkyTrain stations, and directly above Pacific Centre.

Key Responsibilities:

• Prospect, qualify, and close new business within assigned accounts and verticals
• Grow and retain existing customer relationships through solution expansion and renewals
• Conduct discovery conversations to understand customer needs and pain points
• Build and maintain a healthy, qualified sales pipeline
• Forecast monthly and quarterly revenue with accuracy
• Meet or exceed assigned sales quotas and performance targets
• Manage inbound leads and inquiries as assigned
• Advance deals by coordinating internal resources as needed
• Maintain accurate and up-to-date records in CRM (e.g., Salesforce)
• Develop strong product knowledge across the Faronics solution set

How You'll Work:

You will collaborate cross-functionally to move opportunities forward and deliver solutions that align with customer needs. This role is primarily inside sales, with a strong emphasis on pipeline management, forecasting, and quota attainment.

What You Bring:

• 5+ years of software sales experience, preferably in enterprise or IT-focused environments
• Experience selling to IT Administrators, IT Managers, or IT Directors
• Strong understanding of the full sales cycle, from discovery to close
• Proven ability to manage pipeline and consistently hit targets
• Excellent communication, negotiation, and relationship-building skills
• High level of organization and comfort working in a fast-paced sales environment
• Experience using CRM tools (Salesforce experience is a plus)
• Bonus: Experience selling into Education / EdTech environments

Compensation:

• Base salary: Approximately $65,000 CAD plus commission and accelerators
• Final compensation will be commensurate with experience, performance history, and overall value brought to the role

Why Join Faronics:

• Established, profitable company with a global customer base
• Clear sales structure and defined territories
• Collaborative, high-performance sales environment
• Modern downtown office location with excellent transit access
• Inclusive and supportive workplace culture