MANAGER OF COMMUNICATIONS

Status: Permanent Full-Time
Salary: Class 37: 80 052$ - 104 067$

Shriners Hospitals for Children - Canada provides ultra-specialized short-term orthopedic care to children in Quebec, other Canadian provinces, the United States and around the world. Affiliated with the Réseau universitaire intégré de santé et service sociaux McGill (RUISSS), the hospital promotes excellence and innovation in care, teaching and research. Working for Shriners Hospitals for Children, at the Canada location, means working in a patient and family centered care environment where there are many opportunities for professional development. You will work in an innovative, creative and multidisciplinary environment focused on improving the quality of life of children and their families.

With its committed and dedicated staff, Shriners Hospitals for Children - Canada has been helping children reach their full potential for nearly 100 years. To learn more, visit www.shrinerschildrens.org/Canada

SUMMARY OF ROLES AND RESPONSIBILITIES

The Manager of Communications is a member of the Shriners Hospitals for Children’s system wide marketing and communication team with staff in 19 US locations, Mexico City and Montréal. Under the direction and supervision of the Senior Regional Director of Marketing and Communications, with collaborative leadership guidance from the hospital administrator, the Manager of Communications is the location leader and is responsible for the Hospital’s communications, marketing and public relations activities. The incumbent develops and implements the strategic marketing and communications plan to help achieve the goals of Shriners Hospitals for Children – Canada. He/she strategically plans, develops, coordinates and monitors all matters pertaining to media relations, community relations and communication tools.

The leader/ incumbent contributes to the development, implementation and assessment of the mission, broad goals, strategies, objectives and priorities of the establishment in concordance and in collaboration with members of the management team. In planning and managing his/her sector of activity, the incumbent takes into account both the orientations of the Shriners Hospitals for Children network and those of the Quebec health and social service network.

MAIN RESPONSIBILITIES OF THE INCUMBENT

• Provides oversight and coordination of media inquiries, digital media, web content and traditional methods of communication to ensure a consistent, clear and accurate message to present Shriners Hospitals for Children – Canada in a positive and caring light.
• Manages all marketing and communications initiatives including, but not limited to, budgeting, media relations, writing, editing, digital content (website and social media), internal and external communications.
• Actively builds and maintains relationships with national (Canada) media outlets, community partners, non-profits and other stakeholders.
• Provides leadership to the communication team to develop and execute innovative and successful, communications, advertising, marketing plans, and public relations.
• Develops and oversees digital content and executes Canada and system-wide strategy.
• Plans and executes a strategic internal communications plan that reinforces company values and promotes transparent communication.
• Works with the communication team to identify and grow new media opportunities within all platforms.
• Travels as needed within Canada, and to the U.S. for systemwide education, orientation needs, and Shriners
• Hospitals for Children marketing and communications conferences.
• Provides collaborative marketing and communications support to the Donor Development and Business
• Development Services.
• Ensures advertising purchases, marketing campaign development and optimization for Québec and throughout Canada with system wide direction and collaboration.
• Supports systemwide marketing & communications with communications initiatives and/or projects.
• Maintains positive relationships and open collaborative communication with members of the Shriners
• International fraternity in the local market, across Canada, and across the Shriners International network.
• Fosters teamwork, collaboration, and professional growth within the team locally and systemwide, contributing to a positive work environment and supportive resources.

PERSONAL AND PROFESSIONAL SKILLS

• Mobilizing leadership
• Impact and credibility in individual, committee or group relationships
• Ability to work in a team environment
• Ability to manage multiple projects
• Excellent writing and editing skills
• Innovative and up to date on digital/social media trends/ platforms/monitoring/Hootsuite
• Client-Focused- internal and external
• Strong technical skills - MS Office Suite proficiency/ Salesforce

REQUIREMENTS

• Bachelor degree in Marketing, Communications, Public Relations or a related field is required
• Minimum of seven (7) years of experience in communications, marketing or public relations
• Minimum of three (3) years of management or supervisory experience is required
• Proven strategic, operational, and technical marketing and communications skills
• Demonstrated experience designing and executing successful communications and/or marketing /public relations campaigns
• Strong writing/storytelling experience required
• Exceptional oral and written communication skills in French and English

Shriner Children’s offers a competitive compensation package including group insurance, 6 weeks of vacation, 13 statutory holidays per year, Pension Plan for Management Personnel (PPMP), free parking and professional development opportunities.

Working at Shriners Hospital for Children – Canada, is working in an environment that offers learning opportunities, professional development and the chance to make a difference in the lives of children and their families.

Are you interested in joining our team? Apply to https://canadacareers-shriners.icims.com/

Shriners Hospitals for Children – Canada supports the principle of equal access to employment and invites women, members of visible minorities, ethnic minorities, persons with disabilities and Aboriginal peoples to apply.