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SALES & MARKETING ADMINISTRATOR

Who is Bluewater Energy?

Bluewater Energy will deliver premium smart energy solutions through exceptional client experiences that empower sustainable living and accelerate the transition to low-carbon communities.

We offer Custom Home Energy Solutions that provide automated power distribution, improve lifestyle, lower costs, and add resiliency, while offering a pathway to energy independence. We solve problems and deliver solutions to make your life better. Our design team is ready for any challenge - we call those opportunities - and our fully licensed and certified installation team loves to bring dreams to life. Our specialties include solar energy, battery storage, backup generators, EV chargers, and power control systems for homes and businesses. We deliver projects through a carefully considered approach that takes style, efficiency, ease of use, and long-term operation into account.

Bluewater Energy was established in 2009, and has partnered with over 1,000 home and business owners to provide unique and customized renewable energy solutions. Our commitment is to ensure our clients benefit from reduced reliance on grid power, reduced energy costs, increased resiliency, and ownership of a clean electricity generation system that will operate effectively and efficiently for decades to come.

How We're Different:

• EnerQuality Contractor of the year 2020
• Certified Tesla Powerwall Installer
• Certified Generac Clean Energy Installer
• Innovative Renewable Energy Projects
• Training and Career Development
• Paid Annual Vacation

The Role:

Our Sales Administrator is a vital role in the Bluewater Energy Team, responsible for ensuring the smooth operation of administrative tasks and supporting the sales and marketing activities. The Sales and Administrator will handle various tasks such as coordination, customer service, sales (where appropriate), order processing, creating project proposals, creating marketing material, sales data management, and customer communication. The Sales Administrator also meticulously manages our CRM system, creates and manages sales/project documentation, organizes and monitors project applications and coordinates various schedules. The Sales Administrator collaborates closely with Operations and Sales Management to ensure a seamless sales process and a high degree of customer satisfaction.

Responsibilities

• Sales Team Support
• Marketing Support
• Assists with planning, organizing and execution efforts
• Creation, organization, and submission of various documentation
• Customer Service

A Day in the Life

• Order Management
• Process sales orders and ensure that they are fulfilled in a timely manner.
• Verify order details and liaise to clarify any discrepancies.
• CRM Management
• Update and maintain customer records in the CRM system
• Ensure all sales activities, communications, and opportunities are accurately logged.
• Sales Documentation
• Prepare sales-related documents such as quotes, contracts and proposals. Assist with the creation and distribution of sales materials and presentations.
• Scheduling
• Coordinate and manage appointment schedules for the sales team.
• Organize and set up meetings with clients or potential leads

• Communication
• Respond to customer inquiries via phone or email, providing timely and accurate information. Relay information between the sales team and other departments
• Reporting
• Compile and generate regular sales reports, including weekly, monthly, or quarterly overviews.
• Assist with data analysis to identify sales trends, performance metrics, and areas for improvement.
• Inventory Management
• Monitor product inventory levels and notify relevant teams of replenishment needs.

• Sales Support
• Assist sales representatives with various tasks to support their efforts.
• Coordinating appointments, preparing and maintaining client documentation such as OTC applications with local utility, administering and maintaining client account files and preparing client documents)
• Team Collaboration
• Work closely between sales and marketing to ensure alignment in sales-related activities. Assist in planning and organizing marketing activities such as social media posts, tradeshow and industry events.
• Feedback Collection:
• Gather feedback from customers and relay it to relevant teams for product or service improvements.
• Support in conducting customer satisfaction surveys or studies.

Qualifications:

• Post Secondary Education
• 1+ years of Sales Administration
• 1+ years of Wordpress
• Strong proficiency in Outlook, MS Word, MS Excell, Powerpoint
• Must be comfortable using CRM
• Must have excellent organizational, administrative, communication, and interpersonal skills.
• Valid Ontario Drivers License

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