About the Role

The Communications Manager (CM) leads the planning and execution of client events - efficiently, professionally, and in a manner that delights our clients. You do this by managing project teams and employing our streamlined processes and project management approach.

You are the primary point of contact for clients, building strong relationships and proactively managing stakeholder expectations. Ultimately, you are accountable for the project delivery and performance.

The CM has strong project and client management experience in conferences or events. You have excellent communication and interpersonal skills, strong leadership, are independent, aligned with BUKSA's core values, and thrive in a fast-paced environment.

This full-time position is based in Edmonton and requires presence in-office. We offer a flexible working schedule which includes work-from-home. However, most of your time is spent in the office, directly working with your teammates. The role occasionally requires long hours, weekend work, and travel - as job duties and team priorities demand.

This is a full-time position. Consideration will be given to candidates wishing to work 0.8 FTE.

What We're Looking For

Attention to detail and commitment to quality - The successful candidate will have a meticulous eye for detail and be committed to delivering high-quality results. They will take pride in their work and strive to exceed client expectations.

Continuous learning and development - This role requires an individual who takes ownership of their learning and development, proactively identifying areas for improvement and seeking out opportunities to develop new skills. They will be committed to staying up-to-date with the latest industry trends and best practices.

Results-oriented - An ideal candidate will be goal-driven and results-oriented, with a track record of delivering work on-time and to the highest standard of quality. They will have a strategic mindset, be able to think outside the box and find innovative solutions to complex problems.

Ownership mentality - The ideal candidate will take ownership of their work and their teams work, ensuring that tasks are completed to the highest standard and taking responsibility for their actions. They will be self-motivated, proactive, and take pride in delivering results that exceed expectations.

Passion for excellence - The ideal candidate will be passionate about their work, striving for excellence in all that they do. They will have a can-do attitude, be solution-focused, and take pride in delivering results that exceed expectations.

Leads every step the way - Will lead their team, lead clients, and be proactive in addressing challenges and opportunities.

As well...

• A University degree, diploma, or equivalent experience
• 5 years minimum experience in a combination of: communications, event planning, customer relations, team coordination
• Technical competence in platforms such as Zoom, Teams, Survey Monkey, and Squarespace. Other virtual conference platforms considered an asset; excellent skills in Microsoft Office (especially Word and Excel) are a must for success in this role.
• Experience coaching and teaching others technical and soft skills
• Desire for a career and not just a job; exudes professionalism and the desire to deliver excellent service every step of the way.
• Some travel required; some evening and weekend work required.
• Driver's license and own vehicle required.
• Project management experience an asset.

What's In It For You

• Designated workspace in our new, beautiful office located in Queen Mary Park, Edmonton.
• Education allowance to pursue continuous learning opportunities to grow skills. Allowance to attend conferences, take courses annually, support of membership in relevant professional societies.
• Extended health insurance, including access to an Employee Assistance Program.
• Snacks, drinks, and other comforts are provided within the office.
• Staff socials and meals to induce a team atmosphere.

** To apply for this role, please submit a resume and cover letter.