All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

We are seeking a highly skilled and expert Senior Business Analyst to join our Marketing Transformation team to support defining the business needs, mapping process, and use cases to deliver our MarTech roadmap. The candidate will play a crucial role in analyzing and understanding complex business processes, identifying areas of improvement, and providing strategic reporting to enhance operational efficiency and drive business growth. They will collaborate across teams to capture requirements, test technical solutions, conduct and present detailed analysis, assess and report benefits, and translate business needs into actionable solutions. We are looking for an individual who is hardworking, driven, possesses strong analytical, communication and deck building skills, with a deep understanding of business operations, strong time management skills and an ability to prioritize.

CORE RESPONSIBILITIES :

• Collaborate with partners across the department and company to capture and document business requirements, ensuring a clear understanding of objectives and expectations.
• Own and lead comprehensive mapping and analysis of existing business processes, systems, and workflows to identify areas for improvement and optimization
• Develop and maintain detailed documentation, including business process models, use cases, RACI grids, project charters, workback schedules, and functional specifications
• Analyze and interpret complex data sets to identify trends, patterns, and insights that drive informed decision-making
• Collect, analyze, and communicate qualitative and quantitative benefits to collaborators throughout all areas of the business
• Lead workshops and meetings to drive consensus among team members, ensuring equal participation and valuing diverse viewpoints.
• Collaborate with technical teams to translate business requirements into technical specifications and ensure successful implementation, considering accessibility and inclusivity in design.
• Perform user testing from a business perspective and work with technical teams to iterate product launches to deliver to the end stakeholder users in Marketing
• Own reporting efforts to supervise and measure critical success metrics and proactively make recommendations to improve performance
• Create processes and systems to proactively manage use cases, projects, reporting, and deliverables that build the MarTech roadmap
• Prepare presentation decks for executive stakeholders and present analyses and recommendations
• Support the Marketing Transformation team with meeting management support, change management plans, analyses, deck preparation, and other ad hoc requests
• Collaborate with working teams and leads to ensure successful project delivery, including scope management, timeline adherence, and quality assurance

EXPERIENCE:

• Bachelor's degree in Business Administration, Computer Science, Marketing or equivalent experience is a plus.
• Proven experience as a Business Analyst, preferably in a senior or lead role, working on complex projects in large organizations, while demonstrating a strong dedication to diversity, equity, and inclusion.
• Strong analytical skills with the ability to gather, interpret, and analyze sophisticated data sets
• Superb communication and interpersonal skills to effectively collaborate with team members at all levels.
• Proficient in business analysis tools and techniques, such as process modeling, use case development, and requirements gathering along with solid grasp of project management methodologies and practices
• Well-versed in Excel, PowerPoint, Word, and other Microsoft Suite products
• Experience working in Agile, or Scrum environments is highly desirable.
• Strong problem-solving abilities and attention to detail
• Ability to work independently and lead multiple priorities in a fast-paced environment, while considering the needs and perspectives of others
• Experience with Marketing technology platforms i.e. Data platforms (MicroStrategy, Google Looker, SAS, Teradata), CDP, Workfront, Adobe tools, JIRA, Coda, Salesforce marketing cloud, etc.
• Experience in reporting on success metrics
• Professional certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are a plus.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.