ABOUT US

Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada - and the fastest growing with a population that's expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canada's Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace - aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - We're committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

Reporting to the Program Manager, Department Communications, is responsible for providing design, development, implementation, navigation and maintenance of the Department internal and external websites and communication platforms; ensuring that information posted is timely, accurate and accessible to the public and that the website supports effective communications initiatives; developing and maintaining electronic and business processes, in collaboration with Process Design and Business Intelligence Unit; and supporting the implementation of systems installation and testing as they pertain to the Web.

WHAT YOU'LL BE DOING

• Designs, develops and implements the Departments internal and external Web sites, including development of navigation, integration of approved content, establishing source linkage requirements, file management, and coordination of the retrieval of pertinent information from the site to end-users and archiving and records management, in conjunction with the Information Technology Services (ITS) Branch, Corporate Communications and Corporate Information Asset Management.
• Develops the project work plan (including milestones and timeframes) for the design, organization and implementation of the Department and Branch Web sites, in conjunction with Management staff.
• Reviews and maintains Branch and Department Web sites on a daily basis through the ongoing analysis of linkages, coordination and posting of new information and the updating of time-sensitive materials; posts content to social media and tracks relevant conversations and related metrics.
• Leads and supports implementation of Web-related business practices (e.g. e-manuals, interactive licensing applications, service invoice management, community program proposal processing).
• Leads and coordinates the development of internet/intranet solutions for Department communications with service providers.
• Assesses technical and business capabilities of the internet/intranet; analyzes and makes recommendations for process improvement.
• Coordinates initial set up and ongoing maintenance of Department Web site, including Content Data Base, text/map based information, e-mail links, and links to other sites, photographs and animations.
• Develops and maintains detailed operating procedures for the maintenance and development of the Department Web site.
• Participates in the development of the Department's social media strategy.
• Provides support to Department staff on social media content and participation.
• Ensures information, links and business services on the Department Web site are timely, accurate and accessible; reconfigures the information into a visually interesting, user-friendly accessible format.
• Assesses Department information needs and provides advice/direction to Branches regarding information content for intranet and Web site.
• Performs other duties as assigned, in accordance with Branch and Department objectives.

WHAT WE'RE LOOKING FOR

• Successful completion of a Community College Diploma Program in Web Development, Communications, Computer Science or related discipline or approved equivalent combination of education and experience.
• Minimum three (3) years progressively responsible experience in Web site management, process redesign and communications.
• Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self management and accountability, and flexibility/adaptability.
• Strong working knowledge of communications web-related technologies and the World Wide Web Consortium Web Content Accessibility Guidelines.
• Solid understanding of the capabilities of Web browsers across multiple platforms, navigational issues and the constraints involved in designing for online media.
• Strong computer skills including MS Office applications, content management software, operating systems and computer software; intermediate HTML and CSS skills, image editing and graphic design skills; knowledge of programs and technologies, JavaScript, current levels of Adobe Creative Suite, including Dreamweaver, Flash and Photoshop, Adobe Acrobat, social media tools, form building tools, web accessibility and emerging technologies.