Reporting to the Vice President, Client Success, the incumbent helps the Sales team prepare and implement sales plans. 

AS CLIENT SUCCESS MANAGER, YOUR DAILY ROUTINE WOULD CONSIST IN:

• Create and update client files and supporting sales documentation, and optimize its use.
• Proactively analyze gain and loss data, and generate a report collating all findings for the Sales management team.
• Collect, collate, and generate weekly (monthly and quarterly) sales projections, and submit weekly results to the Sales management team.
• Guide clients based on their changing needs and provide exceptional customer service.
• Help draft calls for tender and proposals.
• Assist the Sales team in integrating new clients and maintain business relationships with existing clients.
• Monitor competitors, the market, services, threats and business opportunities, and analyze the impact of sales activities.
• Contribute to the company’s sales strategies. 

THIS POSITION MAY BE IDEAL FOR YOU IF YOU:

• Have a bachelor’s degree in Business Administration, Communications or other relevant field, or equivalent experience
• Have at least two years of experience in a similar position
• Are fluent in French and English, both spoken and written
• Are proficient with the Microsoft Office suite and Hubspot (asset)
• Are able to handle multiple tasks and meet tight deadlines
• Love challenges and always seek to improve your skills
• Demonstrate a sense of initiative, and are willing and able to find solutions
• Demonstrate excellent relationship and communication skills
• Have keen quantitative and qualitative analysis skills

TRSB offers a competitive total compensation package along with a range of benefits (e.g., RRSP and DPSP, partial reimbursement of public transit expenses, sports credit, teleworking, specialized training). You will enjoy stimulating challenges and opportunities for advancement in a congenial atmosphere.