Short Description:

ACCOUNTABILITY OBJECTIVE:

BACKGROUND/QUALIFICATIONS:

KEY RESPONSIBILITIES:

• Participates in and contributes to the Verve Quality Improvement (VQI) program.
• Provides high-level hospitality and fosters relationship building.
• Markets residential suites following established sales procedures to meet occupancy targets.
• Develops both new and existing potential resident contacts through structured marketing and follow-up efforts.
• Prepares and processes Tenancy Agreements accurately.
• Co-ordinates move-ins and suite preparations.
• Ensures our Sherpa CRM program is kept up to date.
• Provides and explains the Resident Handbook, conducting post move-in tours and visits.
• Collects and forwards pertinent information to other departments and ensures accuracy in all records.
• Comfortable making home visits to further build personal relationships and advance prospects.
• Co-ordinates both internal and external public relations activities and outreach as directed.
• Conducts tours and acts as the internal and external referral source for all sales and marketing contacts and activities.
• Ability to collaborate and work closely with other departments, including culinary, maintenance and life enrichment.
• Provides reception coverage as required at Main Reception.
• Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation.
• Completes all required annual mandatory training/education.
• Ability to work Saturdays

#INDMP tag

The role of Community Relations / Sales Assistant is vital to our community and requires someone with a positive attitude, who is ready to meet high expectations. If you're passionate about serving our senior residents, their families, and your co-workers, and you thrive on new challenges and building meaningful relationships, we invite you to apply on Indeed, Verve website or send your resume to:

Glen Stirrett

General Manager - The Lodge at Valley Ridge

Email: via Isarta

We thank all applicants for their interest. However, only candidates selected for an interview will be contacted. Verve Senior Living is an equal opportunity employer.