Description

We are currently searching for a Community Engagement & Communications Coordinator in our Calgary office. The successful candidate will be an excellent communicator, with strong people skills, and a background in strategic community engagement and communication. You will be joining an established team of professionals working on several high-profile infrastructure and transportation projects in the Calgary area.

In this role, you will have the opportunity to grow your career by being exposed to a variety of tasks and directly interacting with team leaders, clients, and the public. You will be exposed to a large variety of opinions expressed by members of the public, and the successful candidate must have an ability to remain professional and composed in all interactions.

What we offer:

? A flexible work environment that allows for a combination of working from home and in the office.

? Competitive salary and benefits, including a fitness allowance, company-matching pension program, and a parental leave top-up program.

? Ongoing support for your growth and development, including a formal Professional Development program, mentoring programs, training opportunities, professional designation support and a Young Professionals Group.

? An active Social Club that promotes social activities in and outside the office.

? An office that is walking distance from Crowfoot Train Station.

Your responsibilities will include:

? Coordinating directly with owners/clients, project managers, engineers, and contractors to prepare public communication material including display boards, newsletters, factsheets, website content, social media content, construction notices, and discussion guides.

? Issue management: proactively identifying issues and suggest resolution strategy.

? Drafting responses to public inquiries; conducting necessary forensic work and following up on contractor/project team resolution.

? Writing key messages, proof points, briefing notes, presentation packages, and information for press releases.

? Keeping issues log, public inquiry log, and key messages log.

? Coordinating site tours with political figures and/or other stakeholders.

? Coordinating and expectation setting with sub-consultants.

? Preparing and implementing communication, engagement, and outreach strategies to promote projects.

? Supporting the development of digital media and website development activities.

? Planning and executing in-person and virtual meetings and presentations.

? Collecting and entering data related to online engagement and surveys.

? Collating and managing community engagement reporting.

? Miscellaneous assignments on an as-needed basis, such as award submissions, project summaries, or internal intranet posts.

Requirements

What you will bring:

? University Degree in either Communications, Marketing, Public Relations or equivalent experience in public engagement, communication, or marketing.

? 2+ years of experience in community engagement, communications, or a similar role.

? Professional writing experience including plain language, web-content, internal and external communications.

? Strong analytical, planning, organizational, problem solving and time management skills.

? Interest in infrastructure project delivery or the willingness to learn.

? Knowledge of online and virtual engagement including social media.

? Working knowledge of public sector infrastructure projects is an asset.

? Experience with government relations, risk identification, media relations, public relations, stakeholder analysis and facilitation are an asset.

? Experience with Indigenous community engagement and socio-economic studies is an asset.

? Knowledge of various software, including Adobe Suite, WordPress, Survey Monkey, Hootsuite, Google Analytics, Engagement HQ, Social Pinpoint, Zoom, Microsoft Teams, WebEx is an asset.

? Experience working in a project management software.

? Knowledge in graphic design, photography and/or videography is an asset.

? IAP2, CPRS, IABC, IAF membership or certification is an asset.