OVERVIEW
As a Communication Advisor, you will guide the strategic development and implementation of strong, consistent, and engaging communication strategies that advance Manitoba Public Insurance's corporate programs and projects, protect the Corporation's reputation, and address complex business issues. The position implements these strategies either independently or as part of a multi-disciplinary internal team.
You are responsible for a variety of high-profile projects of significant strategic importance, often under extremely tight deadlines. In particular, this position supports and contributes to the development of sensitive, private, and confidential information and corporate materials of varying natures that may impact one or more key stakeholders or groups, including customers, business partners, and employees. Given this responsibility, the position is influential in shaping the voice of the Corporation and is responsible for protecting the Corporation's reputation and interests at all times.
You will provide communications advice to management and staff at all levels and areas of the Corporation, ensuring that all communication approaches align with corporate objectives and priorities and meet appropriate standards of quality, efficiency, consistency, and professionalism.
The Communications Advisor is integral in nurturing partnerships with the business that are built on mutual trust and respect in an effort that helps to develop and implement successful communications practices. To be successful in this area, the Communications Advisor must fully understand Manitoba Public Insurance's business as well as the impact the Corporation's communications may have on many stakeholders, including customers, employees and partners.
RESPONSIBILITIES
- By understanding the key business issues and opportunities of the organization, the position works collaboratively with a defined internal customer group on identifying their needs and resolving issues.
- Develops and aligns communications strategies, processes and practices to meet the needs of the business and support customer group business plans.
- Develops well rounded knowledge of all business units in order to act in back up capacity to team members when required.
- As the first point of contact for a designated customer group, provides coaching, input, guidance and advice in all facets of communications.
- Acts as a communications resource to develop complex internal and external communications.
- Researches, develops, and implements corporate communication policies and guidelines.
- Attends initial project meetings to triage requirements and, in collaboration with the Manager, Communications, determines project and audience needs, resourcing, and risk mitigation as required.
- Participates actively on various working groups and project steering committees, as required. Collaboratively, provides expert communications analysis and advice. Coordinates and contributes to the development of associated required deliverables.
- Actively participates in identifying opportunities to improve departmental and individual work and service quality.
- Monitors department standards and provides input into and supports the implementation of strategies to achieve targets.
QUALIFICATIONS
- Degree or diploma in communications, journalism, public relations or other related discipline.
- Seven years of related experience leading complex journalism, public relations and/or communication assignments, including five years editing written publications.
- Proficient in computer-related applications, including Microsoft Office Suite, knowledge of SharePoint and WordPress
- Demonstrated ability to write clear, engaging and error-free copy for a variety of communication materials and purposes.
- Excellent editing skills with knowledge and understanding of CP Style, and accepted journalistic guidelines and practices.
- The position is required to work non-business hours to support the programs, committees, and project deadlines.
EMPLOYEE BENEFITS
Health benefits
We offer a comprehensive health benefits program that includes:
- flexible health, dental and vision plans
- health spending account
- travel health coverage
- other extended health benefits such as ambulance, massage and physiotherapy
Financial security
In an effort to support financial security, we offer:
- registered pension plan
- group, dependent, and optional life insurance coverage
- critical illness insurance
- sick leave to cover short-term disability
- long-term disability
Wellness
We offer programs that focus on how to better achieve a balance between work and personal commitments, as well as maintain a healthy workplace culture. This includes:
- vacation entitlement
- flexible work arrangement for eligible positions
- maternity, parental and adoptive leaves
- bereavement and family responsibility leaves
- employee and family assistance program
- mental-health programming
- lunch-and-learn offerings
- discounted gym memberships and wellness account
Diversity and inclusion
Manitoba Public Insurance believes that diversity and inclusion strengthens us. We consider ourselves to be a barrier-free organization where individual values, beliefs and practices are respected and appreciated for the diversity they bring to our work life.
Employee recognition
It's important to recognize our employees for their contributions. Not only do we recognize employees as they achieve milestone years in their careers, we also have several outlets for leaders and peers to reward each other for work well done.
Professional development
We want our employees to grow, which is why we offer support in keeping their skills up-to-date. We offer in-house training, professional development and an educational assistance program.
Safety and health
In an effort to encourage a safe and healthy work environment, we offer various safety, health and workplace policies and programs along with technical expertise and assistance to support employee activities in safety and health.