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Neighbourly Pharmacy is seeking a Marketing and Social Media Assistant to join our growing Support Centre Team!


Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. United by our patient-first focus and our role as essential and trusted healthcare hubs within Canadian communities, Neighbourly Pharmacies strives to provide accessible healthcare with a personal touch.

Since 2015, Neighbourly has expanded its diversified national footprint to include 295+ locations, reinforcing the Company's reputation as the industry's acquirer of choice. You will directly contribute to our mission of rapid growth which has regularly been recognized externally, including receiving the following accolades:

  • Ranked #1 fastest-growing company in Canada (Globe and Mail, 2020)
  • Requalified on the Globe and Mail's Top Growing Companies list in each of 2021 and 2022
  • Named as one of Canada's Best Managed Companies for three consecutive years (2021, 2022 and 2023)
  • Recognized on the 2022 New Innovators list (by Canadian Business magazine in partnership with the Brookfield Institute for Innovation
  • Entrepreneurship)
  • Recognized on Canadian Business' 2020 Growth List

A Marketing and Social Media Assistant plays a crucial role in supporting the marketing efforts of an organization.

This is a fully remote position.

Main Responsibilities

Assist and Support Marketing Directives of Neighbourly:

  • As per the direction of the Company and team lead
  • Social Media Management:
  • Create and schedule content for various social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.)
  • Monitor social media channels for engagement and respond to comments or messages.
  • Implement social media strategies to increase brand awareness and drive traffic.
Content Creation:
  • Generate creative and engaging content, including text, images, and videos.
  • Write and edit blog posts, articles, and other written materials.
  • Ensure content is aligned with the brand's voice and marketing goals.
Campaign Support:
  • Assist in the development and execution of marketing campaigns.
  • Coordinate with the marketing team to implement strategies across different channels.
Analytics and Reporting:
  • Track and analyze social media and website metrics.
  • Provide regular reports on key performance indicators and make data-driven recommendations.
Community Engagement:
  • Foster and engage with the online community to build brand loyalty.
  • Identify and collaborate with influencers or partners for marketing initiatives.
Customer Support:
  • Address customer inquiries and feedback on social media platforms.
  • Collaborate with customer support teams to resolve issues effectively.
Market Research:
  • Stay updated on industry trends and competitors.
  • Conduct market research to identify growth opportunities.
  • Familiarity with various social media platforms and their features.
  • Understanding of social media algorithms and best practices.
  • Strong writing and editing skills.
  • Basic graphic design and video editing skills are a plus.
  • Effective communication skills for engaging with online audiences.
  • Ability to convey the brand message clearly and consistently.
  • Ability to analyze data and derive insights to improve strategies.
  • Familiarity with analytics tools for social media and website metrics.
  • Excellent organizational skills in managing content schedules and campaigns.
  • Ability to adapt to changing trends and algorithms on social media.
  • Flexibility to handle multiple tasks and projects simultaneously.
  • Creative thinking for developing engaging and shareable content.
  • Ability to contribute innovative ideas to marketing strategies.
  • Comfortable using social media management tools and other marketing software.
  • Collaborative attitude to work effectively with the marketing team and other departments.
  • Minimum 1-year experience using Adobe Suite and Canva, Meta Business Manager, and Ads Manager.
  • Experience with Microsoft suite including PowerPoint is an asset.
  • What Neighbourly Pharmacy Offers
  • Flexibility for remote work
  • Competitive compensation
  • Annual Bonus
  • Retirement Plan
  • Comprehensive Flex benefit programs.
  • A challenging fast-paced team environment with one of the fastest growing companies in Canada.
  • Opportunity to build & innovate to continuously improve our process & procedures.
  • Neighbourly Pharmacy is an equal-opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. Candidates must be legally eligible to work in Canada.

While all responses are appreciated only those being considered for interviews will be acknowledged.

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