Reference Number :


Status :

Permanent - Full time

Job Category :

Administrative Support

City :


Province :


Annual Salary / Hourly Rate :

62 717 - 77 474

Number of positions to be filled :


Application Deadline: :


Description :

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure and reservation system, we're building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.

The primary role of this position will be responsible for supporting the day-to-day operations of the Chief Service delivery Officer. This role will be responsible for a variety of tasks requiring a high degree of independence of mind, judgment, discretion and confidentiality.

Responsibilities :

  • Assists the Chief Service delivery Officer in the management of the schedule, ensuring that key deadlines are entered into the planning cycle and that meeting and submission deadlines are met;
  • Coordinates appointments and special engagements; schedules meetings, department activities, itineraries and travel arrangements;
  • Organizes meetings; prepares agenda, attends meetings, takes minutes and ensures follow-up on action items;
  • Manages documents effectively, demonstrating a comfort level with various technologies;
  • Organizes events, plans and coordinates multiple presentations, and disseminates information;
  • Handles information, calls and sometimes competing priorities, without sacrificing quality of work;
  • Exercises strong judgment in managing priority of requests and escalating as required for resolution;
  • Handles sensitive and confidential communications and data with tact and discretion;
  • Communicates with all levels of management within and outside of the organization, exercising a high level of professionalism, courtesy and diplomacy;
  • Responsible for the prioritization, distribution and follow-up of incoming correspondence: using a strong command of business writing, writes and proofs replies to general enquiries and drafts replies for more complex items.

Requirements :

  • College diploma in administration and a minimum of eight (8) years of experience as an Administrative Assistant to an executive, preferably in a large organization;
  • Proficient in MS Office (Powerpoint, Excel, Word, Outlook) and knowledge of SharePoint an asset;
  • Ability to seek and learn technologies as necessary;
  • Superior verbal and written communication skills in both official languages;
  • Attention to detail;
  • Able to work on multiple priorities simultaneously;
  • Compliance to defined timelines;
  • Strong organizational, written and verbal communication skills;
  • High level of tact and discretion when handling details of a highly confidential and critical nature.

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Why choose VIA Rail?

  • Competitive salary and a generous compensation and benefits package;
  • Flexible options for hybrid remote work;
  • A close knit team of happy co workers;
  • Numerous opportunities for career advancement;
  • An environment that supports employee health and well being;
  • A wide range of health and wellness benefits for employees and their families, including unlimited telemedicine service;
  • To contribute to a sustainable transportation service connecting Canadian communities;
  • First as an employer of choice and as the most trusted carrier among transportation companies in the 2022 Canadian Reputation study published by Leger.
  • Learn more about VIA Rail:

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!




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Toronto, ON, Canada
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