Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada's largest Western-based provider of food and health products.

Pattison Food Group Ltd. consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ more than 30,000 team members.

We have an exciting opportunity for a full-time HR Service Center Representative to join our People team in Langley, BC.

Reporting to the Team Lead, Service Center, you will be responsible for answering phone and e-mail inquiries and working closely with stakeholders to provide internal customers and team members with timely and accurate responses, as well as assist various People department teams with administrative support.

You will be responsible for:

Responding to, tracking and following through on basic team member inquiries and triaging complex matters to the appropriate partners as required.

Maintaining accurate digital records of calls and emails received.

Supporting and guiding team members with the use and operation of our HR management system and new People programs.

Providing administrative support to various People department teams, including Payroll, Benefits, Pensions, Labour Relations, and Claims.

Processing data and metric report requests.

Performing other duties as required.

You have:

2 years of experience in a customer service and/or in an administrative capacity.

Proficiency with Microsoft Outlook, Excel, Word, and Teams.

The ability to type a minimum of 40 WPM min.

Experience with Service Now, Workday and intake management systems are considered assets.

Proficiency in English (both written and verbal) with above average writing abilities.

You are:

Enthusiastic about helping others with the ability to professionally interact with various levels of the organization.

A great multitasker who thrives in a fast-paced environment and are able to work under pressure and deliver.

A sound analytical, critical thinker with strong problem-solving abilities.

Able to communicate detailed processes clearly and precisely with patience and tact.

Tactful, diplomatic, and discrete with handling confidential information.

What we offer:

In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

If you're looking to join a team that puts people first, you're in the right place. Apply online today!


Compensation Details:

$42,000.00 - $52,500.00

The compensation offered for this position will take into consideration location, education, skills, experience, and other factors.

Additional Information

Langley, BC, Canada
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