At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.

About you and this role

Dow has an exciting opportunity for a Community Relations Manager located in Fort Saskatchewan (AB, CAN).

As the Canadian community relations manager, you are responsible for developing and implementing strategies and tactics focused on key community stakeholders in the communities where Dow has a presence in Canada. This role will be located at the Fort Saskatchewan site. The position aligns with Dow's decarbonize and grow strategy and fully supports Dow's ambition - to be the most Innovative, Customer-Centric, Inclusive and Sustainable materials science company in the world.

The Canadian Community Relations Manager role is responsible for planning and executing integrated, multi-channel internal and external communications plans that protect, build and drive Dow's reputation and brand with key external stakeholder groups; support business objectives and priorities and drive growth; drive competitive advantage through advocacy as well as issue resolution; foster relationships and build goodwill for Dow at community levels; and drive employee engagement in alignment within the community.

In this role, you will require in-depth conceptual and working knowledge of community relations. You will need to understand stakeholder management best practices and how they are used to elevate and foster strong relationships with key community stakeholders. You will lead projects with manageable risks and resource requirements as well as serve as a resource for less experienced colleagues. You should also be able to explain difficult or sensitive information and work to build consensus with others.

It is your responsibility to analyze and resolve complex problems, examine information from multiple sources, and use judgement to evaluate established and new solutions. Your performance impacts a range of customer, operational, project, or service activities within your own team and other related teams and requires that you work within established guidelines and policies.

This role is highly visible, action-oriented, and critical to maintaining Dow's license to operate. Key attributes for success include, strong written and verbal communication skills, crisis management expertise, and stakeholder relationship management experience. The role will report to the NA North Communications and Community Relations Director and will receive direction from the Canadian Geographic Communications Lead for developing and implementing employee, site and growth project communications plans at the site level, and participating in media relations support. This position is also responsible for overseeing and managing site global citizenship (charitable) partnerships.

This role will support Communications efforts for the Path2Zero program, which will create the first net-zero emissions site of its kind in the world. The FS P2Z program is a key enabler to Dow's Decarbonization strategy. Learn More:

Fort Saskatchewan Path2Zero (dow.com)

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Responsibilities :

  • Develop Community Engagement strategies, implement outreach programs and manage the flow of information with the communities where Dow operates in Canada.
  • Execute P2Z Community Investment strategy and partner closely with non-profits and municipalities to ensure all investment commitment metrics are achieved.
  • Develop and implement the Global Citizenship strategy for Canada.
  • Build, nurture and maintain strong relationships with key stakeholders, community members and local influencers in all communities where Dow has a presence in Canada.
  • Provide Communications support for P2Z activities.
  • Collaborate with Dow businesses and functions located within Canada to identify new opportunities to engage with community partners (financial, in-kind, volunteerism) to build resilient communities that are inclusive, sustainable and focused on developing a ready workforce.
  • Serve as a member of the North American North crisis management and emergency response team.
  • Plans and oversees the execution of Dow-led community events.
  • Supports local media relations.
  • Works in partnership with the Corporate Volunteer Manager to deliver on Dow's Global Citizenship-related objectives within Canada.
  • Understands and applies Dow's ambition and priorities, business and financial acumen, in prioritization and decision-making activities.

Your skills, knowledge, and abilities include:

  • Clear understanding of Dow's ambition, financial priorities, safety-first mindset and commitment to Inclusion, Diversity and Equity.
  • Ability to work with a variety of cultures, functions, and businesses, along with the skills to engage on multiple projects simultaneously, prioritizing various tasks and meeting tight deadlines.
  • Stakeholder relationship management abilities.
  • Crisis and issues management expertise and proficiency with providing regulatory communications support.
  • Excellent interpersonal, networking, problem-solving, negotiation and leadership skills.
  • Strong verbal, writing, editing and organizational skills.
  • Ability to effectively communicate with all levels of the organization.
  • Ability to identify and build relationships with strategic members of the community enabling Dow to expand its network of local and state-level ambassadors and influencers.
  • Strong initiative, ability to influence and work effectively across a diverse team.
  • Knowledge of social media platform management.
  • Strong written communication and speaking skills; proficient in English writing and speaking.
  • Understanding and knowledge of modern communications technologies.
  • Hands-on crisis management experience.
  • Strong organizational skills and the ability to handle multiple priorities.

Qualifications :

  • A bachelor's degree in communications, public relations, journalism, government relations or related field OR relevant military experience at or above a U.S. E6 or Canadian Petty Officer 2nd Class or Sergeant ranking.
  • A minimum of 5 years experience in a professional communications role.
  • A minimum of 5 years community relations experience.
  • A minimum of 3 years Media Relations experience.
  • Must be willing and able to meet all applicable requirements related to business travel (e.g., as to immigration and visa rules, public-health mandates, airline rules, etc.) into and out of (and physical presence in) various countries worldwide.
  • A minimum requirement for this Canada based position is the ability to work legally in Canada. No visa sponsorship/support is available for this position.

Additional Notes:

  • Relocation assistance is not available for this position.

Benefits - What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

  • Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
  • Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.
  • Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.
  • Become a Dow shareholder through various employee stock programs.
  • Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
  • Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
  • Global Paid Time Off (PTO) policies:
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
  • Paid time off to care for family members who are sick or injured.
  • Paid time off to support volunteering and Employee Resource Group's (ERG) participation.

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting

www.dow.com

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As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on

www.dow.com

. At Dow, diversity and inclusion are inherent in our work environment. We are committed to building a vibrant, diverse and talented employee base - and helping each employee grow and develop as part of Dow's inclusive global community. Dow has an accommodation process in place to support employees with disabilities. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.

Additional Information

Fort Saskatchewan, AB, Canada
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