The Rotary Centre for the Arts is a key cultural facility in Kelowna. Situated on the unceded territories of the Syilx/Okanagan People, it is operated by the Kelowna Visual and Performing Arts Centre Society. We are committed to bringing the arts community together and contributing to the cultural vitality and diversity of Kelowna through artistic, educational, and community programming.

This frontline position provides excellent customer service to all visitors and will be responsible for assisting clients with their queries, box office ticketing, facility bookings, course registrations, and general reception. In addition, this position will be responsible for assisting with administrative assistance for the Executive Director, cash management, and general office duties.

JOB DESCRIPTION:

• Experience and knowledge of cash management
• Manage the composition of petty cash and floats
• Must be bondable
• Excellent organization, communication, and multi-tasking skills
• Use of office equipment including computerized information entry and proficiency with technology in general
• Ability to exercise courtesy, tact, diplomacy, and persuasion in responding to internal and external requests
• Ability to manage multiple tasks simultaneously and to work with minimal supervision
• Ability to exercise independence of judgment in determining priorities
• Operate a multi-line switchboard to receive and relay messages
• Box office/ticketing experience
• Maintain office and client files
• Maintain website, postings, and performance updates
• Printing programs/brochures
• Prepare mailouts and correspondence.
• Work with the RCA team to provide general assistance to the public using the facilities, ensuring that regulations are observed
• Be responsible for all box office cash and non-cash transactions and submit a daily cashout and Spektrix/Square transaction report to the finance office
• Issue and send invoices to customers related to the box office transactions
• Collect the bi-weekly time sheets from all employees and pass them on to the finance office
• Order administrative supplies and submit receipts to the finance office

QUALIFICATIONS:

• Basic proficiency with Microsoft Office
• Experience with Artifax scheduling and Spektrix ticketing software considered an asset
• Knowledge of other languages is also considered an asset
• Be responsible for all box office cash and non-cash transactions and submit a daily cashout and Spektrix/Square transaction report to the finance office
• Issue and send invoices to customers related to the box office transactions
• Collect the bi-weekly time sheets from all employees and pass on to the finance office
• Order administrative supplies and submit receipts to the finance office
• Post-secondary diploma/degree preferred.

Rate of Pay: $19/hour.

Regular business hours are 9 am to 5 pm. Flexibility required to occasionally work evenings and weekends.

Thank you in advance for your application. Only candidates that meet the requirements will be contacted for interviews.

Job Type: 40-hour work week (includes 30 min paid lunch).

Please send your cover letter and resume.

Rotary Centre for the Arts is committed to equality and diversity in the workplace. We welcome applications from Indigenous peoples, minority communities, immigrants, persons with disabilities, and the LGBTQ2S+ community, and will provide accommodation in all phases of the hiring process, up to the point of undue hardship, upon request.

Please submit a resume and cover letter by: Wednesday, April 4th, 2024