HR Systems Support Analyst
The HR Systems Support Analyst role is an exciting opportunity to provide 1 st level human resources and user support for all global HR applications, focusing on Oracle Cloud HCM. Reporting to the Manager, HRIS, Compensation & Analytics, this role is an integral part of the Global Oracle Support Team and serves as a HR subject matter expert on content, processes and procedures providing operational support to internal stakeholders and end users.
This position is 100% in office in Guelph, ON.
Performance Expectations
- Providing superior customer service monitor, track and provide guidance to all global HR System users on policy/procedure questions and issues working to resolve inquiries and improve processes for an optimal user experience
- Identify technical system issues and work with the team to provide assistance in duplicating errors, troubleshooting and identifying root cause
- Support the rollout of annual HR programs as it pertains to HR Systems, such as compensation cycles, performance reviews, succession planning, etc.
- Assist with the creation of materials related to HR Systems procedures and policies (ex. work instructions, process documentation, FAQs, quick-reference cards etc.)
- Facilitate training for end users of HR Systems
- Assist in end to end system testing, including regression testing for new releases, user acceptance testing and issue duplication testing and documenting results
- Participate in Oracle HCM roadmap priorities, projects and implementations.
- Review and analyze the current system and identify opportunities for process and system enhancements either in existing designs or by adopting new functionalities and communicating a business case effectively
- Perform regular data integrity audits via reports and data manipulation ensuring all global sites are following processes and procedures.
- Assist in creating reports and extract data with the ability to manipulate and generate various ad-hoc reports using Oracle, Excel and PowerBI
Credentials
- Post-Secondary Education in Human Resources, Business Administration, Information Technology or related field.
- Working towards or in possession of CHRP or CHRL Designation is an asset.
Desired Characteristics
- 3 years of progressive Human Resources systems support and analysis experience including hands on experience with HR applications
- Experience with Oracle Cloud Human Capital Management (HCM) a strong asset
- Strong understanding of HR processes and a keen interest in HR Systems design, structure, functions and processes
- Advanced proficiency with MS Office (Excel, Word, PowerPoint, Outlook) and working knowledge of HR policies and practices required.
- Highly analytical with the ability to assess current system design and make recommendations for improvement.
- Proven ability to adapt and work effectively in a variety of situations with changing or competing priorities
- Ability to work well in a Team environment that is highly collaborative
- A continuous improvement mindset and an exceptional customer service focus are critical for success along with exceptionally strong detail and problem-solving skills
What Linamar Has to Offer
- Competitive Compensation
- Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
- Opportunities for career advancement.
- Sustainability Counsel
- Community based outreach supporting both local and global initiatives and charities.
- Discounts for local vendors and events, including auto supplier discounts.
About Us
Linamar Corporation is a Canadian diversified global manufacturing company of highly engineered products across global industries & markets. From the entrepreneurial seeds planted by our dynamic founder to the support provided along the way, all Linamar employees are poised for success in this fast-paced and rapidly growing environment. With access to the tools, you need to succeed, you will make an impact along with other motivated and engaged people.
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