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About Us

The Calgary Drop-In and Rehab Centre (?the DI?) is a low-barrier, housing-focused shelter that serves some of the city's most vulnerable people. At the DI, we focus on providing a person's basic needs, while doing everything possible to find them a permanent, safe home that meets their individual needs. There is no greater contribution you can make to another person's path of recovery and wellness than an ongoing, consistent, positive relationship of respect and kindness. The DI works within the core values of housing first, trauma-informed care, and harm reduction to support staff and guests.



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Reports To:

Director Strategic Communications

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Indirect Reports:




Position Summary

Time Commitment

This is a full-time position comprised of normal business weekday hours, however there will be requirements to be available and flexible from time to time outside normal business hours as the need arises. Schedule may be altered at the discretion of management.

Job Duties and Responsibilities

  • Assisting in the development and implementation of communications plans and strategies.
  • Writing and editing content for various communications channels, such as blogs, social media, websites, newsletters, news releases and posters.
  • Maintaining social media accounts and engaging with followers to promote brand awareness.
  • Monitoring and updating the agency's websites and intranet.
  • Creating and distributing internal communications to keep employees informed and engaged.
  • Assisting in organizing events and other communications-related activities.
  • Monitoring media coverage and compiling reports on communication initiatives.
  • Managing the communications in-box and responding to inquiries and requests for information from staff, the media, and the public.

  • Bachelor's degree in communications, journalism, marketing, or a related field.
  • Strong writing, editing and communication skills.
  • Self-directed and action-oriented, with effective time management and organizational skills including the ability to deal with multiple priorities at the same time.
  • Minimum two years working in a Communications role.
  • Related experience and a proven record of success, preferably in non-profit environment.
  • Excellent social media skills, specifically for Facebook, X, Instagram, and LinkedIn
  • Proficient in Office365, Microsoft Office Suite, and WordPress.
  • Experience with Google Analytics as well as SEO practices, graphic design, and photography considered assets.

Working Conditions

While your position does not normally consist of front-line work, it is important for us to tell you that front-line staff are exposed to emotionally disturbing events, such as: medical distress, threatened and/or actual serious injury, violence, abuse, and death; where clients may be experiencing fear, terror, hopelessness, rage, self-harm and conflict.

Why the DI?

The DI aims to be an ?Employer of Choice? and affords each employee an opportunity to help make a real difference in our community, and more importantly in the lives of those who rely on our services. We take great care in hiring the right people who fit, and who share our outlook on the value of people. We believe in living our values in every word we speak and in every action we take, and we want people who share this commitment.

Our Culture

Our values form the cornerstone of our culture:

RESPECT: Our actions honour the rights, differences, and dignity of others

COMMUNITY: Through collaborative partnerships, we work together as a team, building inclusive communities

KINDNESS: We accept each person's uniqueness with compassion and empathy

WELLNESS: We promote, provide and support holistic wellbeing

ACCOUNTABILITY: We operate with transparency and integrity in both our relationships and our commitments.

What we Offer

Staff at the DI enjoy competitive compensation packages, including employer-paid benefits depending on role and employment type.

Some of the employer-paid group benefits include:

  • Vacation days
  • Sick days
  • Wellness days
  • Extended Health & Dental coverage
  • Employer Matching RRSP Program
  • Homewood EFAP
  • Life Insurance and Accidental Death & Dismemberment (AD&D)

Employees will be enrolled in Long-Term Disability and Critical Illness insurance, paid for by the employee. This is mandatory and may not be opted out of.

Benefits are based on employment type and usually available the 1st of the month following your start date. If you are successful in obtaining employment with the DI, Human Resources will discuss your eligibility for benefits with you.

Vulnerable Sector Check

Alberta Living Wage Employer

The DI is an Alberta Living Wage Employer. This means we are committed to paying our employees a living wage that allows them to meet their basic needs and participate in their communities. A living wage is different from minimum wage in that minimum wage is mandatory and the same throughout the province while a living wage reflects what people need to cover the actual costs of living in their communities. Payment of a living wage is a voluntary commitment from employers to go beyond the minimum. Visit to learn more about the living wage.

The DI is an equal employment opportunity employer. We are committed to and support equal employment opportunity for all individuals without regard to race, religion, color, national or ethnic origin, gender, age, sexual orientation, gender identity, disability, or veteran status.

If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email via Isarta


  • Pay Type Salary

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