ClubRunner was founded on mission-driven principles and the belief that all nonprofits and associations deserve leading edge solutions without complexity to meet their goals and engage their community. Our award-winning platform has empowered our customers to connect, communicate and scale through simple to use solutions, and creating value for our customers. ClubRunner powers millions of users in multiple languages worldwide.

We are on a mission to help membership organizations thrive with purpose-built and powerful software. We're looking for a motivated and results-driven Marketing and Communications Manager to accelerate our company's growth. In this role, you'll be the driving force behind our marketing initiatives to execute our growth strategy and scale our product.

About the Opportunity:

The Marketing and Communications Manager will be responsible for developing, implementing, and executing strategic marketing plans for the entire organization in order to attract potential customers and retain existing ones, in collaboration with the founders and leadership team.

Our ideal candidate for this role is an expert in marketing who has a desire to develop in the growth marketing space. You are creative, strategic, with strong analytical skills, and love to iterate and experiment with new ideas to increase conversion and growth. You pick up on valuable insights and work closely with the product team to continually enhance product-market fit. You are excited by possibilities and emerging trends and identifying opportunities. You thrive in an agile environment that values results and impact. If this describes you and you fit most of the criteria then don't hesitate to apply!

What you will do:

  • Collaborate with leadership team to initiate and drive top-of-the-funnel growth in new markets
  • Create and manage communications and content across all digital channels (email, social, and web)
  • Develop and implement marketing campaigns and report on key metrics
  • Conduct market research to inform marketing decisions and stay up-to-date with industry trends
  • Work closely with sales and product teams to refine product-market fit
  • Manage the day-to-day workflow of marketing programs
  • Coordinate with external vendors and agencies as needed
  • Build relationships with industry consultants, potential partners and other channels
  • Contribute to our success in virtual and in-person events (including travel)

Knowledge, Experience, and Skills:

  • Experience in B2B marketing or the non-profit space a strong asset
  • 7+ years marketing experience
  • 3+ years in senior role
  • Post-secondary degree in Marketing, Communications, Business, or related
  • Exceptional verbal and written communication skills
  • Exceptional self-management and organization skills

What We Offer:

We provide a company-paid competitive health and dental benefits package, paid time off, flexible work arrangements including remote, training opportunities, and more.

We pride ourselves on always looking into innovative technologies and practices, and empower every member of our team to push for better solutions.

We believe in open and transparent communication, being agile, and always thinking of the customer. Being open to feedback is a core value, and continually looking for ways to improve how things are done.

Our team enjoys:

  • Remote Work
  • Competitive salary and paid time off
  • Comprehensive medical, dental, and vision benefits plan
  • Life and disability and critical illness insurance
  • Employee Assistance Program (EAP)
  • Healthy work-life balance
  • Friendly and supportive culture built on performance and merit
  • Team and social events

Accessibility and Inclusion

As part of our commitment to inclusivity, diversity, equity and accessibility, our goal is a workforce that reflects the communities we serve. We welcome all qualified applicants to apply. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how to help.

Additional Information

Oakville, ON
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