Pure Lifestyle is a promotional marketing company that has been at the forefront of the industry for the past five years. Our team comprises experienced professionals who bring a wealth of expertise to every project! From our leadership to our frontline staff, we maintain the highest standards of professionalism, ensuring that our clients receive exceptional service and customized solutions to meet their unique needs.

Reliability is not just a virtue for us, but a necessity! Our impeccable track record speaks for itself, and our team's unity is the driving force behind our prosperity! We encourage you to join us on the path to success as a Customer Account Specialist!

Our squad of Customer Account Specialists are experts in building and maintaining client relationships, identifying sales opportunities, and providing exceptional customer service.

RESPONSIBILITIES:

• Actively engage in the entire sales process, including acquisition, account management, and service upgrades.

• Optimize efficiency through regular follow-ups with potential clients.

• Prioritize customer satisfaction by building strong relationships, attracting new business, and generating profits.

• Provide exceptional customer service and promptly address all inquiries and concerns, both over the phone and in person.

• Handle sensitive information with care and report all interactions in accordance with company policies.

• Monitor sales metrics, share results with senior management, and set sales goals accordingly.

REQUIREMENTS OF THE CUSTOMER ACCOUNT SPECIALIST:

• 2-5 years of experience in customer-facing, sales, or customer service roles.

• A Bachelor's degree in Sales, Communications, Marketing, Business, or other related fields of study is preferred.

• Strong communication and public speaking skills are a must.

• Ability to handle objections and utilize negotiation tactics to close deals.

• Must have a competitive nature and a drive to excel.

• Ability to work in a team-based environment and individually with little or no supervision.

• This is a Full-Time and in-person position, and the daily commute to our Richmond Office is required.

Seems like someone you could become? Embark on a fulfilling career with Pure, where the synergy of professionalism, reliability, and team unity fosters an empowering environment, propelling both personal and collective success to new heights! Apply!