A 2023 BC Top 100 Employer, Century Group is a family-owned, real estate development and property management company with a mission to curate places people love. Century Group's people are committed to building sustainable, thriving communities with diverse neighbourhoods. For 65 years, Century Group has built a portfolio of operating real estate assets and land, residential rental properties, seniors residences, hotels and restaurants, as well as commercial retail spaces with an emphasis on a mixed-use approach.

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Role Summary

The Sales Assistant reports to the Sales Manager and works closely with the on-site Sales team on a day-to-day basis. As a representative of Century Group, the Sales Assistant is primarily responsible for providing a welcoming atmosphere as well as creating a positive experience for every client. The Sales Assistant ensures that the Sales Centre and Show Homes are kept in pristine condition and that the highest standards of cleanliness, organization and readiness are maintained at all times.

Key Accountabilities

  • Responsible for meeting, greeting and registering prospects; welcoming them to the Community
  • Maintains a complete understanding of the project, unit types and neighborhood with ability to provide overviews to prospects when required
  • Have a general understanding of the Century Group sales process
  • Ability to demonstrate the benefits, features and available options of the Show home
  • Ensures the set-up of the Sales Centre, Show home and A-board signage; maintains that they are in immaculate condition
  • Ensures that collateral materials are prepared, with ability to provide support to the Sales team as needed
  • Responsible for checking on videos, music and lights in show homes; ensures homes are presentable, in addition to conducting weekly inspections to note and report deficiencies for repairs as required
  • To be present at the sales centre during the established business hours and to represent Century Group to the public through professional appearance and conduct to the public at all times
  • Education & Experience
  • Experience in the development or real estate industry an asset
  • Experience in a customer service environment, ideally in presentation centres preferred
  • Required Knowledge, Skills, & Abilities
  • Exceptional work ethic and willingness to occasionally work outside of regular work hours if needed
  • Strong time management and organizational skills
  • Team player attitude
  • Excellent written and verbal communication
  • Ability to explain and communicate processes and procedures
  • Exceptional customer service and problem-solving skills
  • A valid driver's license
  • CG1

Additional Information

Delta, BC, Canada
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