JUNIOR IT SUPPORT TECHNICIAN

SPS is looking for a technician to maintain and enhance our IT infrastructure and assist our designers with any issues that may arise during our production efforts, both in-house and remotely.  

This is an evolving job in a highly dynamic environment. If you are familiar with 2D/3D production tools, this would be a highly valued asset and would undoubtedly facilitate your integration into this role. 

MAIN RESPONSIBILITIES

Main tasks

• Respond to technical requests from designers
• Render and Wrangling 2D/3D
• Inspection of computer equipment, Bug reports
• Equipment and software maintenance
• Inventory, labeling of new equipment
• Send, receive equipment and RMA

Software maintenance

• Update Adobe Suite
• Update Adobe After Effects plugins and scripts
• Update Cinema 4D + Octane + RedShift
• Update Unreal Engine and Notch
• Update Windows and OSX
• Update various software tools (depending on the project)

Hardware maintenance

• Hard disk update
• CPU and GPU update 
• RAM update

SKILLS AND EXPERIENCE

• General office automation and computer knowledge
• General knowledge of multimedia, video and audio
• Knowledge of Google, Dropbox and Slack communication tools an asset
• Excellent knowledge of Windows and Mac OSX platforms
• Analytical, judgmental, research, and problem solving skills;
• Open-mindedness and adaptability to change and a long-term vision to prevent and cope with the different requirements of each project;
• Sense of responsibility, rigor and respect for deadlines;
• Excellent ability to lead several projects simultaneously;
• Curious and sociable
• Bilingualism in English and French, oral and written required

WORKING CONDITIONS

• Competitive benefits after 3 months of employment
• Possibility of teleworking up to two days per week depending on the agreement
• Creative and dynamic work environment