We are looking for people who want to help pets and can play well with other humans! Working in a veterinary practice can be most rewarding when it's done well. Our mission is to create a sustainable veterinary practice where pets and people thrive. We consider the needs of our people and enable them to become better vets, technicians, client care team members and leaders. All of which allows us to do a job we are all proud of.

As an independently owned clinic, all of our team members enjoy a living wage and a variety of benefits, they contribute to our culture positively and help us achieve our mission.

We are a full-service facility (in-house laboratory, Idexx reference lab support, surgical suite, dental suite, a DR radiology suite, ultrasound and in-house pharmacy

We believe in fairness and inclusion, so we hire based on skill and culture fit, all are welcome to apply.

Think you might be a fit for one of these roles? We invite you to learn more about us and apply.

Why Join The Team?

This list could be very very long, but we've kept it to eight of the best reasons to join our team:

1. We're an independently owned clinic, and we have authentic values that drive how we treat each other and what decisions we make.

2. We're a group of people who care about each other.

3. We help our people grow - our track record speaks for itself.

4. We deliver a spectrum of care solutions to the problems our patients face.

5. You'll have a team leader who is invested in your career.

6. You work with great clients and their pets.

7. We try to provide a variety of benefits that will suit all the different people on our team.

8. We are open 7 days a week but are supported by our local 24/7 emergency hospital, so our staff are NOT expected to be on-call for overnights or holidays.

Customer Service Representative

Qualifications:

Customer Service: 2+ year (required)

Administrative Experience: 1+ year (preferred)

Education or experience in related fields is also considered an asset.

A positive attitude, the ability to stay calm, and critical thinking skills are required.

What does a Client Service Representative do?

Our Client Care Reps are the face of our hospital as they are the first point and last point of contact for our clients. Their role is vital to the success of our hospital as they set the tone for client interactions and conversations.

Answer phone calls

Schedule appointments

Process payment

File documents electronically

Stock shelves

Additional administrative & housekeeping duties

Salary: Starting at 26.50 per hour

What we offer:

Paid vacation time

Expanded Health Benefits (vision, dental & health savings account)

Paid Annual Registration Dues

CE opportunities in NS, Canada and abroad

Staff Discounts (including discounted pet insurance!)

Uniform Shirts

Nespresso Coffee Bar, cold drinks & Snacks!

Team Culture

Recreational events (staff attend at their leisure) organized and paid for by us!

Monthly staff meetings

Regular mentorship & training

Please send resume and cover letter.