smartdept. is searching for a Social Media Coordinator for a creative agency located in Toronto, Canada. Must be local to Toronto. The ideal candidate will come with 2+ years of social media management experience, ideally in e-commerce, music, or creative industries. This is a full-time, direct-hire position located in Toronto.

The Social Media Coordinator will own and grow a variety of clients' brand presence across digital platforms, lead product launches, plan releases, analyze analytics, and drive organic growth. This role is highly collaborative, working closely with the leadership team, and requires creativity, reliability, and strong interpersonal skills. You'll also support broader branding and marketing initiatives, help put systems and processes in place for product launches. Occasional travel to Nashville for product filming and team integration is expected.

What You'll Do:

• Develop and execute creative, forward-thinking social media and branding strategies to grow their clients brands organically
• Lead product launches and pre-plan content for new releases, creating and optimizing processes and systems to support these efforts
• Monitor, analyze, and report on social media analytics; provide actionable insights
• Assist with social media coordination for additional clients as needed
• Maintain a consistent, authentic brand voice across all platforms
• Participate in team meetings and contribute new ideas for product promotion and audience engagement

What You'll Need:

Education/Experience:

• 2+ years of professional social media management or coordination experience (e-commerce or music/creative industries preferred)
• Proven track record of driving organic growth and engagement
• Experience with analytics tools (e.g., Meta Insights, Google Analytics, Sprout Social, etc.)
• Highly organized and detail-oriented; able to develop and implement systems and processes for launches
• Strong written and verbal communication skills
• Reliable, personable, and self-starting attitude
• Creative thinker who enjoys collaborating in a team environment
• Experience editing video content for social media