COMPANY DESCRIPTION

The North Shore Disability Resource Centre (NSDRC), established in 1976, is dedicated to ensuring individuals with disabilities can live comfortably and inclusively in their communities. Located on the North Shore of Vancouver, NSDRC provides a comprehensive range of community and residence-based programs for individuals of all ages and disabilities. Known for personalized and professional support, the organization empowers individuals to live with dignity, freedom, and joy. NSDRC takes pride in its commitment to being an inclusive resource for anyone with disabilities, supported by a compassionate and skilled team.

ABOUT THE ROLE

The Administrative Coordinator plays a key role in supporting the daily administrative operations of programs serving adults with disabilities. This position ensures smooth office functioning, accurate record-keeping, scheduling coordination, and compliance with organizational and regulatory requirements.

The ideal candidate is detail-oriented, organized, and comfortable working in a fast-paced environment with multiple priorities. They bring strong communication skills, a collaborative approach, and a commitment to person-centered service.

KEY RESPONSIBILITIES

Administrative Support & Office Coordination

• Provide day-to-day administrative support to program teams and management.
• Maintain organized filing systems, program records, and documentation.
• Prepare correspondence, reports, meeting minutes, and internal communications.
• Support the coordination of meetings, trainings, and appointments.
• Assist with ordering supplies, tracking inventory, and coordinating equipment needs.

Scheduling & Payroll Support

• Assist with staff scheduling, shift changes, and coverage coordination.
• Track attendance, leaves, and timesheet submissions.
• Support payroll processing by verifying hours and ensuring accurate documentation.

Data Management & Compliance

• Maintain accurate documentation in ShareVision and other databases.
• Assist with preparing reports for licensing, funders, WorkSafeBC, and internal audits.
• Ensure program files comply with organizational policies and quality assurance standards.
• Support CARF accreditation and other compliance processes.

Participant & Family Support (Administrative Only)

• Respond to general inquiries from families, participants, and community partners.
• Assist with organizing participant files, medical information, and appointment schedules.
• Support communication flow between staff, families, and other stakeholders.

Finance & Budget Support

• Assist with invoice processing, petty cash reconciliation, and basic expense tracking.
• Support managers with collecting receipts, documenting expenditures, and submitting forms.

Communication & Coordination

• Draft internal memos, newsletters, and program updates as required.
• Coordinate with external partners, contractors, and service providers.
• Support community events, workshops, and organizational activities.

QUALIFICATIONS

Education & Experience

• Diploma or certificate in office administration, business administration, or a related field.
• Minimum two years of administrative experience, preferably in the non-profit or social services sector.
• Experience working with people with disabilities is an asset.
• Equivalent combinations of education and experience may be considered.

Skills & Knowledge

• Strong organizational and time-management skills with the ability to prioritize.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office Suite and database systems (e.g., ShareVision).
• Knowledge of non-profit operations and confidentiality standards.
• Accuracy, attention to detail, and ability to manage multiple deadlines.
• Ability to work independently and as part of a team.

Requirements

• Valid BC Class 5 Driver's License preferred.
• Clear Criminal Record Check.
• Emergency First Aid & CPR (an asset, or willingness to obtain).
• Medical clearance (TB test or doctor's note of good health).
• Hepatitis B vaccination (if required).

WHAT WE OFFER

• Meaningful administrative work supporting a mission-driven organization.
• A supportive, inclusive, and collaborative team environment.
• Ongoing training and professional development.
• Competitive compensation ($28-30/hour) and benefits package.

If interested, please send a cover letter & CV. We thank all applicants, but only shortlisted candidates will be contacted.