Bursting Silver Background

A top 100 Best Workplaces in Canada & 3-time Great Place to Work® Certified company, Bursting Silver is a professional services company focused on delivering technical solutions to Canadian and US not-for-profit's, including professional associations, unions, regulatory bodies and non-governmental agencies. Bursting Silver has staff across Canada and the United States, and we pride ourselves on having fun while we work! We are looking for team members who have a passion for technology, are driven by providing exceptional service to clients, and love to find creative solutions to solve tough problems. Our service offerings include mobile applications, web-based applications, IT strategy, business analysis, project management, data migrations, system upgrades and application support.

ROLE OVERVIEW

We are seeking a Sales & Marketing Support Coordinator with between 2- and 5-years' experience to join our high-volume Client Success team.

In light of the upcoming holiday season, we will be contacting shortlisted candidates in early January 2026.

The successful candidate will work closely with our Client Success & Delivery Excellence teams to support, execute, and optimize sales & marketing administrative and support activities that drive business growth. We are particularly interested in speaking with candidates with experience in software and/or consulting services environments and a proven track record of producing highly polished and visually compelling client proposals and deliverables.

This role requires a balance of administrative planning and hands-on execution, making it ideal for someone who thrives in an adaptive work environment with superior communication skills and attention to detail. Experience working with AI products will be a considerable asset.

This is a remote role. The ideal candidate will be accustomed to working in an ?at home? environment and will demonstrate a strong ability to manage their time and priorities within this environment. While marketing exposure is valuable, this is not a campaign or strategy role; the emphasis is on organized execution and administrative excellence.

Who we are looking for:

• You are an ambitious and accountable person, who is driven by serving clients, has a passion for technology, learning the latest sales, marketing & technology trends
• You love to find creative solutions to solve tough problems
• You are smart, agile, and self-motivated and can take an assignment head-on and run with it
• You are a confident communicator with a professional, positive, proactive attitude
• You have a disciplined 'get it done' work ethic that will allow you to work productively in a variety of environments
• You are all about Team. Although we may not always be at the same place or working on the same project - we are always connected and communicating with one another to support each other. We leverage technology to the max
• You care - about your clients, your team, and your community. Giving back is such an integral part of what we do
• You hold a certification/qualification or equivalent experience in Marketing, Business or Administration
• You are able to work full-time, unrestricted in Canada

KEY RESPONSIBILITIES

RFPS & PROPOSALS

• Assist with RFP responses and proposal preparation, including writing, formatting, and proofing content
• Maintain and improve base templates in Word and PowerPoint to ensure brand consistency
• Using digital design tools, create attractive visuals and other document peripherals

Marketing

• Own case study development for newly completed projects
• Assist with website updates, including graphics, copy creation and edits
• Assist with marketing campaigns, trade shows, and social media posts

Operations & Administration

• Maintain and organize SharePoint content, including internal and client portals.
• Manage MSAs, SSLAs, and Workorders - coordinating sign-backs through Adobe Sign
• Coordinate Client & Company Events including dinners, conferences and other appearances

From time to time, other relevant duties will be assigned as required

ROLE REQUIREMENTS

Essential skills

• 2 - 5 years' experience in sales and/or marketing administration or coordination roles
• Experience in full-cycle sales and/or marketing activities
• Superior proficiency in Microsoft Word and PowerPoint
• Experience writing content for and updating websites and basic graphic tools (eg: WordPress, Canva)
• Experience with email marketing and social media posts
• Excellent analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Excellent writing, editing, and proofreading skills with strong attention to detail
• Strong organisational skills with the ability to manage multiple priorities and meet strict deadlines
• Ability to work independently and as part of a team in a fast-paced, dynamic environment

Desired Attributes

• Experience working in a consulting or professional services environment
• Familiarity with Sales CRM systems a bonus (e.g. Pipedrive or equivalent)
• Certification, qualification, or equivalent experience in Marketing, Business, or Administration
• Experience with, or a strong understanding of, AI productivity and enablement tools

What We Offer

• Excellent pay & comprehensive benefits package
• Annual company retreat: destinations include Nashville, Cabo and the DR
• Great Place to Work® Top 100 Best Workplaces & 3-time Certified company
• Remote environment with flexible work & office locations
• Regular company social events, games nights, virtual and in-person
• Considerable time off including vacation days, wellness days & other paid time off
• A commitment to effective communication - Monthly All-Hands meetings delivering in-depth company updates in addition to engaging bi-weekly Lunch & Learns
• Genuine opportunities for growth and development within the company
• Continuous, team-based, professional and personal development sessions

If you are interested in hearing more about this position or to apply, please submit an application through our careers portal.