Assistant Manager Reports To Food Bank Head Manager
Job Summary
PEACH Market is a shared initiative between Student Affairs and the Alma Mater Society. Located in the New Medical Building, PEACH provides access to untouched food that is packaged and made available to students, staff, and faculty through the market's accessible 'pay what you can' operating model. T
he Providing Equal Access, Changing Hunger Market complements other food access programs on campus and supports sustainability through food rescue. PEACH Market is proudly run by student volunteers for the campus communityThe Peach Assistant Manager, under the direction of the Food Bank Head Manager, will primarily be responsible to coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly.
This position will determine volunteer staffing requirements for the administration department and oversee the hiring of all volunteer staff. This role will also ensure that all employees comply with company policies, procedures, and ethical standards. The Peach Assistant Manager must possess strong formal and informal leadership skills and demonstrated time management skills.
Job Duties
- Coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly
- Determine staffing requirements for the administration department and oversee the hiring of staff Ensure that all employees comply with company policies, procedures, and ethical standards
- Administer disciplinary action in accordance with established procedures
- Ensure that employees adhere to all health and safety regulations Provide informal feedback and coaching to staff on an ongoing basis
- Attend and fully participate in all in person and virtual meetings Maintain consistent communication with all relevant stakeholders, responding to e-mails in a timely manner
- Complete a thorough transition process with the incoming manager that includes one on one meetings and a transition manual Maintain shift schedules to ensure sufficient employee coverage
- Exhibit a working knowledge of Assistant Manager portfolios
- Oversee inspections of property and services to ensure compliance with licensing laws, health and safety, and other statutory requirements (referencing the Common Ground Operational Guide)
- Handle maintenance or facilities related issues that arise at the service and contact relevant sources, when necessary, in order to fix issues in a timely manner.
- Ensure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution
- Oversee the day-to-day operations, in collaboration with the Head Manager
- Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed Accurately monitor, maintain and report inventories, the flow of products, and weekly orders
- Maintain a calm demeanour during periods of high volume or unusual events to keep the store operating to our level of standards, and to set a positive example for your team
- Maintain positive working relationships with relevant suppliers related to all portfolios Oversee staff to ensure work is being performed according to established standards
- Participate in site and workplace inspections Increasing collaborations with clubs and external organizations Creating and managing social media accounts Attending marketing caucus to work with other marketing AM's to better their skills and expand ideas etc.
- Purchase marketing resources
- Complete other duties as assigned
Job Requirements
Strong formal and informal leadership skills
Demonstrated time management skills
Ability to identify measures of performance and actions needed to improve or correct performance
Ability to remain calm and poised in urgent situations
Ability to delegate, set expectations, and monitor progress of all direct reports Work
Conditions Interaction with employees, management, and the public at large
Able to work (10:30am to 2:30pm) Monday , Wednesdays, and Friday's