Description

??The Administrative Assistant provides administrative support to a department and/or General Manager in order to aid in the efficient operation of the organization. Duties include, but are not limited to, general clerical, reception and telephone duties, office supply purchasing, filing, and project based work.

RESPONSIBILITIES:

• Greet visitors and direct them appropriately.
• Answer multiple phone lines in a professional and courteous manner. Screen each call by obtaining the callers' name and nature of the call, then route the call appropriately.
• Deliver incoming faxes, mail and/or packages to the appropriate person upon receipt and process outgoing mail daily.
• Organize and coordinate meetings, conferences and travel arrangements as needed.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Perform clerical duties such as typing, filing, and proofreading as required.
• Maintain and retrieve electronic and hard copy documents as needed.
• Assist with the set-up, maintenance, and cleanliness of physical exam rooms.
• Maintain office inventory and place supply orders when needed.
• Oversee the cleanliness of the office and report any issues or repairs needed to management.
• Maintain record of company issued items such as parking passes, office keys, etc.
• Help to resolve customer concerns and issues and work closely with co-workers to ensure the highest level of customer service and satisfaction is achieved.
• Promote effective and efficient utilization of office resources and supplies.
• Support staff in assigned project based work.
• Participate in various educational and or training activities as required.
• Perform various duties as assigned.

Qualifications

Education and/or Experience

• High school diploma or equivalent required.
• A minimum of one year related experience; or equivalent combination of training and experience.
• Experience in a medical office preferred.

QUALIFICATIONS

• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• Must be a qualified typist with a minimum of 40 W.P.M
• Ability to follow instructions and respond to managements' directions accurately.
• Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or stressful conditions.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time

About Medaca

Medaca provides world-class access to a range of services to help employees receive treatment at different stages of a mental illness with the goal of a return to health and to work. Partnering with Canada's leading psychiatrists, Medaca provides employers and insurers with early diagnosis and treatment for their employees, with an 86% return to work rate.

Medaca's clientele includes major insurers, third-party disability management administrators, and a wide range of private and public sector organizations including financial, transportation, power, education, law enforcement, retail, food, and pharmaceutical industries.

Medaca is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or any other status protected under provincial or federal laws.