We are recruiting on behalf of our client, a well-established organization in the Burnaby/New Westminster region, for a dedicated and personable Customer Service & Administrative Coordinator.

This position begins as a temporary role with strong potential to transition into a permanent opportunity for the right candidate. You will serve as the first point of contact for our client's customers and play a key role in keeping their office running smoothly.

KEY RESPONSIBILITIES

• Serve as the primary point of contact for client inquiries via phone, email, and in person
• Manage day-to-day administrative tasks including scheduling, correspondence, and record keeping
• Maintain and update databases, filing systems, and office documentation
• Coordinate meetings, appointments, and travel arrangements as required
• Process incoming and outgoing communications and direct them appropriately
• Support management and team members with administrative needs
• Handle customer concerns professionally and escalate issues when necessary
• Assist with data entry, report preparation, and general office support

QUALIFICATIONS & REQUIREMENTS

• Minimum 5 years of administrative experience in a professional office environment
• Demonstrated excellence in customer service with a client-focused attitude
• Strong written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Exceptional organizational skills with the ability to multitask and prioritize effectively
• High attention to detail and accuracy in all tasks
• Ability to work independently as well as collaboratively within a team
• Experience with office management software or CRM systems is an asset
• Must be located in or able to commute to the Burnaby/New Westminster region

WHAT WE OFFER

• Competitive pay at $25.00 per hour
• Opportunity for the position to transition to a permanent role with our client
• Supportive and collaborative work environment
• Convenient Burnaby/New Westminster location with access to public transit
• Opportunity to grow your skills and career within an established organization