WHO WE ARE

The Vancouver Club is a distinguished private members club nestled in downtown Vancouver. Established in 1893, the Club has a rich history and a commitment to exceptional service offering an array of amenities, including dining, function spaces, accommodations, and fitness facilities. The Club is dedicated to providing unparalleled meaningful experiences for its members.

POSITION SUMMARY

As Communications and Content Manager, you are a key execution partner within The Vancouver Club's Marketing & Communications team. Working alongside the Director, you translate ideas, priorities, and departmental needs into polished, member-facing communications delivered on time and to a high standard.

This is a hands-on, execution-focused role suited to an experienced professional who thrives in a fast-paced, service-driven environment. From event collateral and email campaigns to digital content and on-site communications, you ensure that materials are accurate, well-presented, and launched without delay.

KEY RESPONSIBILITIES

Content & Communications Execution

- Develop and produce member-facing communications across digital and print channels

- Translate departmental requests into polished, on-brand deliverables

- Ensure accuracy, timeliness, and consistency in all communications

- Support seasonal campaigns and special event promotions

Collateral & Production

- Prepare event materials, signage, and promotional pieces in print-ready format

- Collaborate across departments to gather information and complete materials

- Uphold high standards for presentation and quality

Social Media & Digital Engagement

- Manage social media platforms and publish engaging content

- Capture and coordinate on-site content, including photography and short-form video

- Monitor engagement and respond professionally where appropriate

Email Marketing & Digital Channels

- Execute email communications, including announcements and promotions

- Write, design, and proof content aligned with brand standards

- Maintain website content and manage digital screens across the Club

Project Coordination & Workflow Management

- Maintain a structured content calendar aligned with operations

- Manage multiple projects and deadlines with consistent delivery

- Coordinate approvals and ensure follow-through to completion

- Support prioritization and execution alongside leadership

Cross-Departmental Collaboration

- Partner with departments to support communications and promotions

- Participate in meetings to stay ahead of programming and priorities

- Foster strong working relationships across the Club

Analytics & Reporting

- Track performance metrics across digital channels

- Provide insights to improve engagement and effectiveness

QUALIFICATIONS & SKILLS

Experience & Education

- Minimum 5 years in a communications, content, or marketing role

- Formal education in marketing, communications, or related field preferred

- Proven ability to manage multiple deliverables in fast-paced settings

Skills & Competencies

- Strong copywriting skills

- Strong graphic design and visual presentation skills

- Experience with Adobe Creative Suite, Canva or similar software

- Experience with email marketing software such as Klaviyo or similar

- Experience with WordPress, Webflow or similar software

- Photography skills are a plus

- Strong organization and project management skills

Personal Attributes

- Hands-on, accountable, and execution-driven

- Reliable with strong follow-through

- Professional, collaborative, and service-oriented

- Engaged and present in day-to-day Club operations

- Passionate about quality and member experience

WORK ENVIRONMENT

- Fully on-site role requiring daily presence

- Active collaboration across departments

- Flexibility for evenings and weekends as required

- Fast-paced, highly interactive environment

WHAT WE OFFER

- Daily staff meals

- RRSP contribution after 1 year of employment

- Extended health and dental benefits after three months

- Uniform and dry cleaning provided

- Staff events

- $25 off haircuts at the Club's salon