Business Development Representative (SDR)

Today, many non-profit organizations, institutions, and associations still operate with fragmented tools, cumbersome processes, and little visibility into their operations. The result: wasted time, less informed decisions, and limited impact.

At Eudonet, we help these organizations through their transformation by providing SaaS solutions tailored to their business challenges. With over 18 years in Canada, we've built a strong presence in Quebec. Building on this position, we aim to continue our growth and strengthen our position as a leader in the Canadian market. In this context, we are hiring a Business Development Representative (SDR) to actively participate in this national expansion.

You will work at the beginning of the sales cycle, as the first point of contact between Eudonet and the organizations we support. Your responsibility: identify opportunities, engage the right stakeholders, and generate qualified appointments for the sales team, across a portfolio of targeted accounts.

Your responsibilities

Prospecting:

• Proactively contact targeted organizations across various channels (calls, personalized emails, LinkedIn, professional networks, etc.)
• Identify the right stakeholders (leadership, business teams, IT)
• Create opportunities where none currently exist

Qualification:

• Understand the challenges of the prospects contacted
• Validate the relevance of opportunities based on identified criteria (needs, context, budget, decision-making chain, etc.)
• Challenge stakeholders to qualify rigorously

Appointment generation:

• Turn initial contacts into qualified, confirmed appointments for the 3 Account Managers
• Prepare and document opportunities to facilitate handoff

Inbound lead management and follow-up:

• Set up appropriate follow-up sequences for prospects generated through marketing campaigns or Eudonet events
• Analyze and prioritize high-potential opportunities
• Guide contacts through to sales qualification

Marketing contribution:

• Participate in campaigns, trade shows, webinars, and events
• Adapt messaging and approaches to the specifics of the Canadian market
• Relay field feedback to improve marketing initiatives

Tracking and reporting:

• Update information in internal tools
• Track your activity metrics (actions completed, conversion rates, appointments generated)

What you'll be selling

A business-focused CRM platform designed for organizations such as professional orders, unions, universities, foundations, and professional associations, to accelerate and structure their operations.

Expected performance

• 15 appointments per month, excluding cancellations
• Daily prospecting activity
• Evaluated on the volume of opportunities generated and the quality of appointments delivered
• Compensation accelerator once you exceed 15 appointments

The environment

• Canadian team of 30 people, based at Marché Jean-Talon in Montreal
• Reporting to the Sales Manager for Canada, with a functional link to the sales teams at headquarters
• Direct interaction with project teams, consultants, and product teams
• An empowering environment, with strong visibility on your results and genuine autonomy

Who we are

Eudonet is a SaaS CRM publisher specialized in sectors with high complexity: associations, institutions, the public sector, and education.

• 25+ years in existence
• International presence
• 54,000 users

We are in a phase of acceleration, with a strong focus on business development and structuring our growth in key markets such as Canada.

What we're looking for

• 1 to 2 years of experience in prospecting (including internships) or opportunity detection, ideally in a tech environment
• A strong appetite for prospecting and new account development
• Ability to communicate easily with a variety of stakeholders
• Bilingual French/English
• Based in Montreal

What will make the difference

• An energetic, persevering temperament
• A desire to learn and grow
• Good understanding of the Quebec and Canadian environment

Projection

• At 3 months: mastery of prospecting techniques, the product, and the market; first opportunities generated
• At 6 months: meeting appointment targets; regular contribution to the pipeline
• At 18 months: possible progression to an Account Manager role

What we offer

• Permanent contract, 40 hours per week (with 6 summer afternoons off)
• Target compensation: $45,000 – $50,000 CAD (base + uncapped variable)
• Benefits: flight ticket ($750 CAD), covered meals, health and dental insurance, RVER (retirement savings plan), transit pass or Bixi
• Vacation: 3 weeks in the first year, 4 weeks in the second year

Recruitment process

• Discovery call (HR)
• Skills assessment interview (Sales Manager and Country Manager)

This role is for you if:

• You enjoy connecting with new people
• You are persevering and results-driven
• You want to grow into a sales role