Description

ABOUT THE ROLE

Working within the Office of the Registrar, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week.

Providing general support to the Office of the Registrar, this role will primarily assist the Registration & Financial Aid and Records teams with administrative tasks and email inquiries.

RESPONSIBILITIES

  • Deliver professional, student-focused service and general information across multiple channels regarding University programs, policies, and departmental operations, referring clients to appropriate resources as needed.
  • Support student registration activities by providing guidance on requirements, deadlines, and options, while executing transactions, documentation, and collaborating with stakeholders to resolve issues.
  • Offer administrative support and advising for student funding (assistance, scholarships, bursaries), processing records in institutional and external portals while liaising with partners to ensure accurate outcomes.
  • Access, update, and maintain accurate student records across institutional systems, ensuring data integrity, resolving process issues, and contributing to documentation improvements.
  • Collaborate and communicate effectively with internal team members and University departments to ensure coordinated service delivery, information sharing, and consistent policy application.
  • Facilitate the processing, receipt, and reconciliation of student payments, providing fee guidance and collaborating with financial units to resolve account issues.

QUALIFICATIONS

  • Two-Year Diploma from a University or Equivalent or Journeyman Ticket
  • 6-12 months experience working in a post secondary environment

Salary: $23.64 - $29.89 per hour

Closing Date: Open until a suitable candidate is found

A resume should be submitted in one.pdf document. Please title your.pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).


Additional Information

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

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