We're Hiring: Member Engagement & Event Planner (Bilingual)

National Payroll Institute - Events Management Department

The National Payroll Institute is excited to welcome a Bilingual Member Engagement & Event Planner to our Events Management team. This role plays a key part in creating exceptional member experiences by delivering impactful events, meaningful volunteer engagement, and unique activations that align with our strategic priorities.

If you're passionate about event planning, building community, and elevating member experiences, we'd love to meet you.

What You'll DoEvent Planning, Management & Execution

• Support the development and execution of signature event strategies.
• Lead in-person event planning: vendor negotiation, contract coordination, timelines, checklists, and on-site delivery.
• Identify innovative opportunities to increase member engagement.
• Share best practices with Event Coordinators and ensure events run efficiently and effectively.
• Recommend cost-saving strategies that maintain the quality of the event.
• Oversee on-site logistics (setup, teardown, volunteers, speakers).
• Research and recommend creative venues and speakers aligned with organizational goals.
• Manage event-related sponsorship deliverables and collaborate with the Corporate Development team.
• Work cross-functionally to align content and timelines.
• Analyze post-event evaluations and recommend improvements.
• Plan and deliver in-person professional development sessions across Canada.

Volunteer Engagement

• Develop annual engagement plans for branches and regional councils.
• Support volunteers in meeting their annual objectives and assist with recruitment.
• Attend volunteer meetings and ensure all administration processes are followed.
• Coordinate volunteer support for events with the Volunteer Coordinator.
• Act as an Institute ambassador at events and seminars.
• Ensure all stakeholders are welcomed, supported, and treated consistently.
• Help ensure volunteers have a positive and meaningful experience.

Consultation & Subject Matter Expertise

• Contribute to strategic brainstorming and concept development.
• Provide insights on customer experience and industry best practices.
• Present findings and recommendations to management.

Financial Responsibilities

• Track event budgets, monitor invoices, and flag variances.
• Report financial concerns to the Team Lead as needed.

What You Bring

• Fluency in English and French.
• Certified Meeting Planner (CMP) designation (required).
• Diploma or degree in Event Management, Hospitality, or a related field.
• 5+ years of experience in event management.
• Strong coordination skills for both in-person and virtual events.
• Volunteer management experience is an asset.
• Knowledge of project management and event processes.
• Proficiency in MS Office, CRM systems, social media, and online platforms.
• Strong relationship-building and stakeholder management skills.
• A proactive mindset and strong sense of urgency.

About the National Payroll Institute

For over 45 years, the Institute has supported more than 40,000 payroll professionals with education, compliance resources, research, advocacy, and community.

We champion Canada's payroll profession, supporting 1.5 million employers and helping ensure the accurate and timely delivery of $1.02 trillion in wages and benefits annually.

Why You'll Love Being Part of Our Team

• Competitive compensation with performance incentives
• 100% company-paid group benefits
• EFAP
• Group RRSP with employer match
• Continuing Education reimbursement
• Office closure between Christmas and New Year's
• Wellness Days to support mental health
• Flexible hybrid work model (3 days in office: Monday & Wednesday required)
• A supportive, friendly, and collaborative team environment

How to Apply

Please submit your resume and cover letter to:

Laura Davey, HR Generalist

The Institute is committed to diversity, equity, and inclusion. Accommodations are available upon request during the hiring process.

We thank all applicants for their interest, but only those selected for an interview will be contacted.