Great people. Greater business impact.

About CAI

CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our teams work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.

CAI Business Units and the Markets We Serve

CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing - aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.

This role is part of our Graphic Communications business unit, which serves the global print and packaging industry with ERP and production software designed for commercial printers, packaging manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably.

CAI Software is seeking a driven and results-oriented Account Executive to lead new business development and revenue growth within the commercial print industry. This role is responsible for managing the full enterprise sales cycle, developing strategic customer relationships, and positioning our software and services as mission-critical solutions for print organizations.

The ideal candidate brings deep experience selling enterprise MIS/ERP/MES solutions, thrives in complex sales environments, and is energized by building long-term customer partnerships.

What You'll Do

Drive Revenue & Territory Growth

  • Own and execute the full sales cycle, from prospecting and discovery through proposal development, ROI presentations, negotiation, and close.
  • Develop and manage a strong pipeline using Salesforce, providing accurate forecasts and clear visibility to leadership.
  • Achieve monthly, quarterly, and annual revenue targets while managing discount levels and operating within budget guidelines.
  • Expand market share and strengthen CAI's presence within the commercial print sector.

Lead Complex Sales Engagements

  • Navigate complex enterprise sales cycles involving internal cross-functional teams including Sales, Product Management, Professional Services, Finance, Legal, and Executive Leadership.
  • Position CAI solutions strategically to senior leadership teams within commercial print organizations.

Build Strategic Relationships

  • Engage regularly with prospects and customers through onsite visits, virtual meetings, webinars, and industry events.
  • Collaborate with other CAI sales teams to drive cross-selling initiatives.
  • Partner with Product, Engineering, and Marketing teams to align solutions with market demands.

Represent the Brand

  • Attend and actively participate in trade shows, open houses, and company-sponsored events.
  • Maintain deep knowledge of CAI products, competitive positioning, and industry trends.
  • Act as a market ambassador, positioning CAI as a leader in the commercial print space.

Pipeline Management & Forecasting

  • Build, qualify, and maintain a robust, self-sourced pipeline aligned to enterprise growth targets
  • Forecast accurately and consistently, managing opportunities through defined MEDDPICC framework sales stages with disciplined deal inspection
  • Confidently navigate complex, multi-stakeholder decision processes and remove blockers to close

What We're Looking For

Experience & Expertise

  • 5-10 years of enterprise software sales experience (MIS/ERP/MES preferred).
  • Minimum 5 years of field sales experience with a proven track record of quota achievement.
  • Demonstrated success selling to senior executives within commercial print organizations.
  • Strong understanding of commercial print operations and industry trends.
  • Experience managing complex, multi-stakeholder sales cycles.

Skills & Capabilities

  • Proven ability to convert cold prospects into long-term, revenue-generating accounts.
  • Strong business acumen and ability to articulate software ROI to executive buyers.
  • Excellent presentation, negotiation, verbal, and written communication skills.
  • Highly self-motivated and able to operate independently.
  • Proven ability to collaborate cross-functionally to drive results.
  • Ability to manage and grow a territory at a strategic level.

Preferred Qualifications

  • Bachelor's degree in Business Administration or related field.
  • Experience with MEDDPICC or MEDDICC sales methodology
  • Experience achieving President's Club or similar top-performer recognition.
  • Knowledge of CAI Software Graphic Communication's products.

Equal Employment Opportunity

CAI Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex (including pregnancy, sexual orientation, and gender identity or expression), religion, disability, , genetic information, marital status, veteran status, or any other basis protected by local, state or federal law.

Disability Accommodation

CAI Software endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use the online application process and need an alternative method for applying, please contact us via Isarta or send an e-mail with your specific accommodation request.

Work Authorization

Applicants must be authorized to work in the United States. CAI Software does not unlawfully discriminate on the basis of citizenship or immigration status in accordance with the Immigration Reform and Control Act of 1986 (IRCA).

Pay Transparency Nondiscrimination

CAI Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).


Additional Information

Toronto, ON, Canada

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