Salary Range: $55,000-$70,000 (commensurate with qualifications and experience)

Reports To: Executive and Artistic Director

About the Role

Pacific Voices is seeking a highly organized, people-focused professional to join our team as Manager, Internal Communications & Member Experience. This role is central to ensuring a cohesive, welcoming, and well-coordinated experience for choir members, families, volunteers, and staff.

The Manager leads internal communications, member services, volunteer engagement, and participant-focused logistics for rehearsals, events, tours, and programs. Working closely with the Executive and Artistic Director and office staff, this position helps strengthen internal systems, improve member satisfaction, and ensure operational excellence across the organization.

Qualifications

• Commitment to the mission, vision, and Christian foundation of Pacific Voices
• Bachelor's degree in Communications, Arts Administration, Education, or related field (or equivalent experience)
• Minimum 2 years of experience in member services, communications, event coordination, or volunteer management
• Strong interpersonal skills, writing ability, and customer-service mindset
• Proficiency in Microsoft Office and/or Google Suite, plus collaboration tools (Teams, Zoom, Meet)
• Experience with membership databases and communication platforms preferred
• Ability to work evenings/weekends for concerts, events, and tours as required
• Criminal Records Check with Vulnerable Sector screening required.

Core Competencies

• Member and stakeholder engagement
• Internal communications strategy
• Operations and logistics coordination
• Data and systems administration
• Collaboration and problem-solving
• Values-driven professionalism

How to Apply

Interested candidates are asked to submit a resume and cover letter (in Adobe PDF format) outlining their experience and interest in the role by February 24, 2026 to:

· Attn: Chair of the Board, Pacific Voices

Learn more @ pacificvoices.ca. The full job description is available upon request.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, Pacific Voices will contact only candidates receiving an interview. We thank all applicants for considering Pacific Voices. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.