On June 15, CBC announced that it was taking away the opportunity to comment on its Facebook posts. What led to this decision, what impact will it have and how many media outlets will decide to do the same?
For efficiency, community managers like to be able to schedule their postings in advance. The question then arises is to know at what time of day to program them?
Each year, the probe of the very serious Pew Research Center on the use of social media gives a particularly revealing overview of the major trends in the this field.
Facebook and Australia have just struggled over a bill to make digital giants pay to take news from local publishers. A situation that may be well known in Canada in the near future….
By acquiring Kustomer, a client relation startup, Facebook put its emphasis on communication and customer relationship.
