When Automation “Derails” the Candidate Experience

During a workshop at the 2024 HR Congress, talent acquisition consultant Caroline Boyce weighed in on a key question: “Automation vs. Personalization in Recruitment: What’s the Future of the Candidate Experience?” Unsurprisingly, she favors the latter (personalization) over the former (automation) to provide a truly exceptional candidate experience. Here’s why.

How to Decode Web Culture

Between ever-changing TikTok trends, Twitter battles filled with self-referential hashtags, prank accounts, and irreverent memes, it can sometimes be hard to make sense of what we’ll conveniently call “web culture.” How can we understand this language that blurs the line between reality and fiction, satire and kindness, mockery and advocacy? Here are some key points and references.