Jean-Pierre Lauzier, consultation expert, sales consultant and author of the book “Le coeur aux ventes”, regularly gives his personal and commercial development advice on Isarta Infos. Today, he talks about situations that escalate with customers and how to get out of them.
Bosses and managers tended to look positively at workers who worked long hours in the office and to favour chatty employees, extroverts, who have the upper hand in meetings and discussions in the hallways.
A recent study reveals the extent of a (bad) influencer marketing practice: the lack of transparency in relations between brands and influencers.
Digital influencer marketing agency Clark Influence explains what TikTok is and how this emerging social network can be an opportunity for brands.
This is what the Khoros and Talkwalker customer engagement and social intelligence digital platforms tackled in a report released last month. Here are the lessons to be learned.
While salary and benefits historically top the list of incentives for current and prospective employees, a new study by ADP Canada and Maru Public Opinion indicates work-life balance now outweighs pay.
When planning to return to the office, the reflex of many is to look, on the one hand, at what employers want and, on the other, at what employees want, as if these two parties were acting independently of each other.
A majority of workers are at the end of their rope or have had enough of their employer. Here is a small list of weird, daring or spectacular resignations, drawn from work of fiction or real life, which gives us pause before committing an irreparable act… or, on the contrary, a beneficial one!
