Why customer loyalty is more important than customer satisfaction
Jean-Pierre Lauzier, consultant, sales speaker explains why loyalty and the WOW factor are THE determining elements to have in mind as a salesperson.
When recruitment enters the metaverse
Here are 4 ways virtual reality can be used to support candidates and recruiters, in the near future.
Checking references… still necessary in 2022?
In the midst of a talent shortage, some HR professionals are questioning the relevance of maintaining the traditional reference check. Let’s take a look at the arguments of those who still believe in it and those who are considering abandoning the practice.
Virtual event update (after two years of pandemic)
In Optimizing Your Virtual Even Strategy, corporate event specialist Lyne Branchaud explains that a virtual event requires more thought than simply “transposing” an in-person event onto the Web.
Flexible work arrangements more important than career advancement for Canadians
More than half (55%) of employed Canadians think so, according to the latest surveyfrom LifeWorks, the global wellness solutions provider. Let’s look at these results in more detail.
The art of quitting… with grace!
Workers are questioning themselves, repositioning themselves and… some are getting ready to quit their jobs, to take on more stimulating challenges or find a better work-life balance. Let’s take a look at how to do it right.
Planning: a vehicle for action… and a source of appeasement!
Business strategist and coach Émilie André is launching a new “hybrid” training course entitled Business Planning for Better Action and Accomplishment.
How to develop a solid network of contacts? The answer in 6 steps!
Jean-Pierre Lauzier, consultant, sales speaker establishes a plan to increase his network and thus maximize his chances of success.